Go to Content Go to Navigation Go to Navigation Go to Site Search Homepage

MyChart

How to Access MyChart

On your next visit, you can access our new MyChart patient portal. To access your test results from before November 2023, call us at 1-888-743-7526.

TELEHEALTH PATIENTS: All telehealth appointments are seen through MyChart. Once you schedule an appointment, you will be emailed an access code. You must activate your MyChart account before your telehealth visit.

Make an appointment online Call Us at 1-888-743-7526

What Can MyChart Do For You?

  • Schedule future appointments.

  • Review summaries of your previous appointments, including issues addressed during each visit, your vital signs, and tests or referrals that were ordered.

  • View your medications, including dosage information and instructions, and request a refill.

  • View new lab results, as well as trends over time.

  • Connect with your care team when you need us.

  • Pre-register and save time at your visit by completing necessary information in advance.

  • Have video telehealth appointments through MyChart.

How to Sign Up for MyChart

  1. After you make your next appointment, we will email you an activation code.
  2. Create account online or in the app using your activation code.
  3. Download the MyChart app at the Apple Store or Google Play Store, or login online.

In-Depth Guide

How to set up your account, log in, access results, and more.

Read Here
 

FAQ

I forgot my password. What should I do?

You may click the “Forgot Password?” link on the sign-in page to reset your password online.

Can you send me a new access code if I have lost it, let it expire or did not receive it?

Please call us at 1-888-743-7526 to get a new access code.

What will I be able to do in MyChart?

In MyChart, you will be able to message your provider, request medication refills, view your lab results, and schedule appointments.

If I send a message to my health care provider, when can I expect a reply?

You will receive an answer within seven business days. Please note that MyChart should not be used for urgent situations. Please call 911 if it is an emergency.

How do I schedule an appointment in MyChart?

Log into your MyChart account and select “schedule an appointment” in Visits tab.

Select “schedule appointment.”

Select a date, preferred times and enter the reason for your visit, along with any notes and click “schedule.”

How do I understand my lab results?

You can connect with your care team via MyChart and you can also read more about lab results here.

Info for patients getting a test at Planned Parenthood of the Pacific Southwest. 

YOU can choose when to see your test results: At Planned Parenthood, we believe in building trust and better relationships by sharing your test results with you without delay.

 

Do you prefer to view test results right away?

You may have friends or family members who can help explain results. You may be comfortable searching the internet to answer questions to confusing or potentially serious results. Or you may be familiar with medical language. If so, proceed!

Do you prefer to hear from us first before viewing results?

You may want to wait to look at your results online until after we contact you. Usually we will contact you within 7-10 business days after the result is available to us if it requires any follow up.

Some results are ready on the next day; other results may take several days.

When the result is available, we release them to you online immediately. Sometimes, this means that you may see your results BEFORE your provider has seen them. Please understand that we look at every test result.  

Sometimes, test results may show an exclamation mark (!) or “abnormal” flag.

Often, these “abnormal” results do not affect your health. We will always send you a note about what the results mean for you. It may take us 7-10 business days after WE receive the result to send the note to you. For more serious results, we will contact you more quickly. If you have any concerns, you can contact us, either by sending an online message by MyChart, or by calling us at 1-888-743-7526.  

Thank You

We are honored that you trust us to be your health care partner. We look forward to working together to keep you as healthy as possible.  

Español

This website uses cookies

Planned Parenthood cares about your data privacy. We and our third-party vendors use cookies and other tools to collect, store, monitor, and analyze information about your interaction with our site to improve performance, analyze your use of our sites and assist in our marketing efforts. You may opt out of the use of these cookies and other tools at any time by visiting Cookie Settings. By clicking “Allow All Cookies” you consent to our collection and use of such data, and our Terms of Use. For more information, see our Privacy Notice.

Cookie Settings

Planned Parenthood cares about your data privacy. We and our third-party vendors, use cookies, pixels, and other tracking technologies to collect, store, monitor, and process certain information about you when you access and use our services, read our emails, or otherwise engage with us. The information collected might relate to you, your preferences, or your device. We use that information to make the site work, analyze performance and traffic on our website, to provide a more personalized web experience, and assist in our marketing efforts. We also share information with our social media, advertising, and analytics partners. You can change your default settings according to your preference. You cannot opt-out of required cookies when utilizing our site; this includes necessary cookies that help our site to function (such as remembering your cookie preference settings). For more information, please see our Privacy Notice.

Marketing

On

We use online advertising to promote our mission and help constituents find our services. Marketing pixels help us measure the success of our campaigns.

Performance

On

We use qualitative data, including session replay, to learn about your user experience and improve our products and services.

Analytics

On

We use web analytics to help us understand user engagement with our website, trends, and overall reach of our products.