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Telehealth: Ready When You Are

High-quality, affordable care — wherever you are. We offer expert, trusted telehealth services through MyChart.

You'll be able to speak with a health care provider from the comfort of your own home.

 All telehealth appointments are seen through MyChart. Once you schedule an appointment, you will be emailed an access code. You must activate your MyChart account before your telehealth visit. Services provided via telehealth are covered through Medi-Cal, Medi-Cal Managed Care, Family PACT, and many forms of private insurance at Planned Parenthood of the Pacific Southwest. You can also pay with a credit card or debit card.

For your privacy, no recording will be permitted during your virtuaI visit. 

STD Testing & Treatment

Telehealth services are available for those patients who are not experiencing symptoms of an infection but are seeking testing for some of the most common STIs/STDs. STI mail-in kits may be available for you to test from home and mail in the kit to our lab. A provider will assess your risk and provide you with counseling and testing options.

Gender-Affirming Care

Telehealth services are available for those patients who are seeking to initiate or continue on masculinizing or feminizing hormone therapy. Counseling and prescribing takes place via telehealth and is typically followed by in-clinic lab work. 

Post Medication Abortion

Follow up appointments for after your medication abortion can often be completed via a telehealth service and will not require you to return to the health center. Your provider will determine if this option is best for you. Available for our in-state abortion patients only.

Learn More

What will my insurance cover?

We recommend checking with your insurance plan before your visit to make sure the service you need is covered at Planned Parenthood, and to learn what visit costs (such as a co-pay or deductible) you might be responsible for.

Here’s how:

  1. Call the member service information number on the back of your insurance card.
  2. Tell your insurance what service you are seeking and that you will be visiting Planned Parenthood.
  3. Confirm your benefits and coverage and ask what your out-of-pocket costs will be. (We know health insurance can be confusing. Here’s a guide to what you need to know about co-pays, deductibles, formularies, and networks.)
  4. If the service you're seeking is not covered, you can still visit Planned Parenthood.  Visit planned.org/paymentoptions to learn more.
  5. If you find that services at Planned Parenthood are not covered, ask your insurance plan to add us as a participating health care provider so you can take full advantage of our convenient, high-quality, compassionate care.

To learn more, call us at 1.888.743.7526.


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