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Telehealth

Getting high-quality healthcare from the experts at Planned Parenthood is even easier with virtual visits and e-visits. Not all healthcare services are currently available through telehealth. We're working hard to add more options in the future. 

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Get care from the comfort of your home. 

We offer two types of telehealth appointments:  

  • Face-to-face video visits through our virtual health centers
  • E-visits, where all communication happens through MyChart 

Alaska Virtual Health Center

Hawai'i Virtual Health Center

Idaho Virtual Health Center

Indiana Virtual Health Center

Kentucky Virtual Health Center

Washington Virtual Health Center

Telehealth Video Visit

During a video visit, you'll use your phone or computer to have a live conversation with your clinician. It's like an appointment at a health center, but instead of talking in-person, you'll talk about your healthcare needs and medical history over a secure video call through MyChart. 

Video visits are currently available for the following services:  

  • Birth control 

  • Emergency contraception 

  • UTI treatment 

  • Gender-affirming hormone care  

  • Medication abortion (HI & WA only)

  • Menopause services 

  • HIV prevention with PrEP & PEP  

  • Erectile dysfunction 

  • Letters for gender-affirming surgery, name, gender marker and other document changes  

Payment options for video visits vary by state. You'll need to schedule your appointment ahead of time by booking on our website or in MyChart.

Getting the Abortion Pill by Mail

We are excited to offer medication abortion through telehealth for patients in Washington and Hawai'i. For patients who are not currently pregnant, we also offer Just In Case Abortion Pills for future use. 

This process includes a telehealth visit, and if you qualify, the medications will be sent directly to your address in Washington or Hawai'i. Contact us to see if you qualify for medication abortion services via telehealth.

Learn More

Telehealth Video Visit Services

Not all of Planned Parenthood's healthcare services are currently available through telehealth. We're working hard to add more options in the future. 

Birth Control

Your clinician will review your medical history and discuss your needs and goals during your telehealth visit. You’ll learn about birth control options to figure out the best method for you. Some birth control methods – like the IUD, birth control shot or implant – require a separate health center visit. Other methods ­– the pill, patch, and ring – can be sent to you, your pharmacy, or local health center for pick up. 

Emergency Contraception

Your clinician will review your medical history. Depending on important factors — such as when you had sex, your weight and the method easiest for you to access — they will determine which emergency contraception method is right for you.

UTI Treatment

During your telehealth appointment, your clinician will review your medical history. Together you'll discuss any symptoms you're experiencing as well as your best treatment course.

Gender-Affirming Hormone Care

Gender-affirming hormone therapy consists of either feminizing (estrogen) or masculinizing (testosterone) hormones. Many transgender people take hormone therapy as part of a gender transition to help their bodies and appearance align with their gender identity.  An in-person visit may be required for new patients seeking Testosterone therapy.  

Menopause Services

Menopause is a normal time in life when your menstrual period slows down and eventually ends. Our providers can help you figure out if menopause has begun and can help manage symptoms that may occur during this time. An in-person evaluation may be required. 

HIV Prevention with PrEP & PEP

PrEP (Pre-Exposure Prophylaxis) is a daily medication for people who are HIV-negative but at risk of HIV infection. If taken consistently, PrEP reduces the risk of HIV by more than 90%.  PEP (Post Exposure Prophylaxis) is medication that you take within 3 days (72 hours) of being exposed to HIV to reduce your risk of contracting the virus. The sooner you start, the better it works — every hour matters. You will be required to obtain labs after the telehealth visit.   

Erectile Dysfunction

Erectile dysfunction — also called ED — is when your penis can't get hard enough to have penetrative sex, or you can't stay hard enough to finish having sex. Many people have trouble getting or maintaining an erection at some point in their lives and treatments are available to you.  

E-Visits

Services offered include emergency contraception, certain types of birth control, and UTI treatment. E-visits are currently for established Planned Parenthood patients and can be scheduled through MyChart.  All communication happens within MyChart. 

The visit costs $35 and is self-pay only, meaning you cannot use private insurance or Medicaid to cover the cost. You can pick up your prescription at your local pharmacy, at your nearest Planned Parenthood health center, or have them mailed to your home.   

Paying for your Telehealth Appointment

Your payment options vary by state and whether you're having a video visit or an e-visit.   

Video Visits:   

All states (AK, HI, ID, IN, KY, WA) accept private insurance and self-pay. WA accepts Apple Care (Medicaid).  

E-Visits:   

All states (AK, HI, ID, IN, KY, WA) are self-pay only; the visit cost is $35, due at the time of the appointment. 

Patient Resources

  • Health Care Services
  • Health Center Locations
  • Health Insurance Plans
  • Paying for Your Care
  • Telehealth
  • MyChart Patient Portal
  • Abortion Laws
  • Ways to Give

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