
The Care Coordination Program
Our Care Coordination program was put into place to help our patients who need resources beyond sexual and reproductive health care.
When a patient has just experienced violence, has nowhere to sleep that night, and has fears about their reproductive health, they may only have the energy to take it one step at a time. How do you choose which of your needs to address when each of these is so vital?
Through the Care Coordination Program, we are hoping to reach our patients to help with urgent social and behavioral health needs. From mental health assistance and food security to pregnancy support, more people are getting their most essential needs met in a compassionate setting. We provide our patients with hands-on support in getting connected to community resources, and offer a listening ear for our patients who need emotional support as they navigate these processes.
Our Care Coordination team offers free follow up services over the phone so we can meet our patients wherever they’re at. We work to help our established patients with needs outside of sexual and reproductive health care to address wellness concerns including:
• Prenatal care & pregnancy support services
• Homelessness resources
• Counseling & mental health services
• Medi-Cal enrollment
• Sexual violence support
• Intimate partner violence support
• Substance use resources
• Pregnancy options counseling
• Abortion support
• Transgender health services
• Bereavement care
• PrEP and HIV care navigation
- Abortion support and navigation
Please talk to your PPPSW health care provider for more information and to be referred to our Care Coordination Program, or reach out to us at 619-881-4682 or [email protected]
This service is for current patients of Planned Parenthood of the Pacific Southwest. For those who are not current patients, please call your local 211 for assistance with community resources.
The Care Coordination program coordinates any social service needs in order to take the load off patients who may be going through crisis or trauma, or who may just need extra help or medical needs.
A patient may be contacted by Care Coordination after their initial visit at the health center. An initial call serves as an informal needs assessment and includes any necessary crisis intervention, education, and/or patient advocacy.
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Or call 1-888-743-7526