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Preparing for Your Appointment 

Thank you for choosing Planned Parenthood League of Massachusetts as your health care provider.  To ensure the best experience possible below is some information to help you prepare for your visit.

  • If you have any questions or need to reschedule your appointment, please contact our appointments line at 1-800-258-4448, option 2, Monday-Friday from 8:00am-6:00pm and Saturday from 8:00am 4:00pm. To speak with a counselor, please contact our Sexual Health Counseling & Referral Hotline
  • For information about individual health centers, including hours of operation and directions, click here.
  • Winter Weather Notice: If you scheduled your appointment online, we will attempt to contact you by email if we need to reschedule your appointment. During inclement weather, please check your email for any updates.
  • To ensure the best experience possible, we have provided a list of instructions to help you prepare for your visit. Please review the list of appointments below to see if the appointment type you are scheduled for has any special instructions.

Instructions for All Appointments:

  • Please bring your photo ID, insurance card and/or payment. For information about payment options and insurance, click here.
  • We do not provide childcare services.  We request that you please make childcare arrangements.  Children under 12 years old are not allowed to wait unsupervised in the waiting area.
  • We do not allow any weapons, including army knives and pepper spray, on our premises.
  • Out of courtesy to other patients, we ask that you please refrain from eating while in our waiting area and health center.
  • Please arrive on time to your scheduled appointment. If you need to cancel or reschedule your appointment, please let us know as soon as possible. 

Another way you can prepare for your visit is to make a list of your questions and concerns.  Our staff members are happy to answer all of your sexual health questions, but we can't answer if you don't ask.  Writing them down can help you remember everything you wanted to ask while you're at the health center. Please also write down a list of any medications you take and the reason for usage.


Appointments with Additional Special Instructions:

In-Clinic Abortion 

For special instructions for an In-Clinic Abortion appointment, click here.

At-Home Abortion 

For special instructions for an At-Home Abortion appointment, click here.

Annual Exam

If you are menstruating at the time of your appointment, you may need to reschedule if you are due for a pap smear. Please do not put anything in your vagina or have sex for 24 hours before your appointment.

IUD Insertion

Continue your current birth control as usual up until the time of the appointment. Please do not  have any unprotected sex (sex without a birth control method) from the time your last period started until you IUD insertion appointment.  If you have had sex without birth control since your last period started, we may need to reschedule your appointment.

If you have had unprotected sex and are looking to have a copper IUD inserted as emergency contraception, please call us.

IUD Removal

Please do not have sex without a condom for 5 days before the appointment.

Implant Insertion

Continue your current birth control as usual up until the time of the appointment. Please do not  have any unprotected sex (sex without a birth control method) from the time your last period started until your Implant insertion appointment.

HPV Vaccine

If you are under the age of 18, you will need a parent or legal guardian to come with you to your appointment to provide consent. If you have received previous HPV vaccinations from a provider other than PPLM, please bring your medical records to your appointment.

Urinary Tract Infection

If you are under the age of 18, you will need a parent or legal guardian to come with you to your appointment to provide consent.  Please note that PPLM is unable to test and treat for UTIs in men.

Abnormal Pap Follow-up, Colposcopy, or LEEP

If you are menstruating at the time of your appointment, you may need to reschedule. Please do not put anything in your vagina or have sex for 24 hours before your appointment.