When will I get my results?
The current wait time for test results is 3-5 days. Please check this page for updates as lab result times change frequently. If your results are positive, you will receive a phone call. Do not expect a call before six days from the time of your test. If your results are negative, you will receive a letter in the mail in about 14 days. If it has been 14 days since your test and you have not received your results, please call (888) 787-5733. Someone will be available to assist you Monday through Friday from 8:30 AM to 5:00 PM.
Is there an age requirement to be tested?
We can test minors with appropriate parental consent. For safety considerations of patients and staff, we must be able to safely test while the patient remains seated in the car.
Is the test free?
The test will be provided at no-cost to the patient, but please bring your health insurance information. No patient will pay a co-pay or be charged for the test. If you receive a bill, please email us at [email protected].
Why are you going through insurance? Why isn’t this free?
Only testing sites operated by the county or state are free.
However, the State of California mandated that all health insurance plans cover 100% of the COVID-19 test with no copays or deductibles paid by the individual. If you get tested at our site and receive a bill from your insurance company, please email us at [email protected].
Can I get tested if I’m uninsured?
Yes. We will update the public if that changes. You can look for updates on our website at testmc.plan-your-care.org.
Can I pay out of pocket?
You will not need to render any payment at the time of testing.
Is this the antibody test? Will you eventually have the antibody test?
This is a PCR test, which is the only type of test approved for diagnostic purposes. This test directly identifies the presence of the virus. The utilization of antibody tests in the general public is still unclear as we have no evidence indicating if patients have immunity and for how long based on the results.
Or call 1-800-230-7526