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Planning for your visit

Thank you for choosing Planned Parenthood Southeastern Pennsylvania as your health care provider.

To ensure the best experience possible, below are instructions to help you prepare for your visit. Please select the type of visit you have scheduled.

If you have any questions regarding these instructions or your appointment, please feel free to contact us at 800-230-7526 (PLAN).

Patient Resources

Below are patient resources that can help save time at the health center by downloading and reading / completing any forms before your visit.

Visit Information Pages

Below are visit information pages that can help prepare you for your scheduled upcoming appointment. 

General Visit Form


If you have scheduled a telehealth appointment:

Link for English instructions

Link for Spanish instructions

Abortion Pill

If your visit is for the abortion pill (medication abortion):

Link for English instructions

Link for Spanish instructions

In-Clinic Abortion

If your visit is for an in-clinic abortion procedure:

Link for English instructions

Link for Spanish instructions

Gender Affirming Hormone Therapy

If your visit is for gender affirming hormone therapy (GAHT):

Link for GAHT instructions


What services can I receive via Telehealth?

Birth Control- Pills, patch, ring, depo shot, and Ella

UTI, BV, Yeast Infection, Herpes Treatment

 STI testing- At an outside lab or one of our centers

How do you make an appointment for Telehealth?

Online- www.ppsp.org 

Via Phone- 800.230.PLAN (7526)

How do I connect with the provider?

You will receive a link for your appointment that will have prompts for downloading the app and getting into the appointment.

You will connect with a Patient Navigator first and then will be connected to the provider

Will I have to expose myself on camera during my telehealth visit?

No, you will not have to expose yourself on camera. Many visits can be addressed with simple questions and answers. If your provider needs more information to provide your care, they will let you know during your telehealth visit so you can decide how you want to continue.

Is insurance accepted?

Yes, please check this page to see if we accept your insurance www.ppsp.org. 

Do I need to bring anything to my appointment?

For some prescriptions, we need an up-to-date blood pressure reading before we can release medications. Please make sure to have an updated blood pressure reading prior to your appointment if possible.

What if I have trouble connecting to my appointment, what should I do?

First, check your WIFI/Data connection. If you're still having issues connecting, call 215-351-5550 and someone will help get you connected.

Medical Records Release Options

There are two ways in which you may request your medical records:

  1. You may complete the form in the link for Medical Records Request and return it to Medical Records by fax to (267) 668-2630 or by mail to 1144 Locust Street Philadelphia, PA 19107.
  2. You can also access your medical records via MyChart. For any records unavailable you can request them if you navigate to the customer service request, then release of information. Write a brief description as to what records and/or time frame in which you would like records from.


Medical Records Release Form 

Link to PDF

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