Payment Options
Planned Parenthood of Illinois offers a variety of payment options for health services.
We accept cash, money orders, check card/debit card and all major credit cards (AMEX, Visa, MasterCard and Discover). Health Centers do not accept checks at time of service. Payments are due within 30 days of receipt of bill.
Please do not make payment prior to services.
Please make sure your statement is from Planned Parenthood of Illinois prior to making payment.
Pay Your Bill Online
Using MyChart is the easiest way to view statements and make payments. You can also schedule appointments, review lab results and visit summaries, and more!
If you have chosen to opt out of MyChart, please click HERE to make payment by credit card using the Guarantor ID shown on your statement.
Pay by Phone
Call 800-674-3843 to pay by credit card. Agents are available 8am to 4:30pm CT, Monday through Friday.
Pay by Mail
If you do not wish to pay your bill online or by phone, please mail the bottom portion of the statement along with payment to:
PPIL Patient Services
PO Box 772862
Detroit, MI 48277-2862
We also accept the following forms of insurance:
PPIL will bill primary and secondary insurance carriers on your behalf so it is important to keep us informed about all health plans.
When calling for an appointment, be sure to have your insurance card and policy holders information available. The insurance information you provide will be verified by the billing and collections department. It is important that we receive accurate information such as policy ID, group number and 1-800 numbers to customer service or eligibility and benefit lines at least 48 hours before your appointment.
For questions about specific charges covered by your insurance, you should contact your insurance carrier directly.
For Your Protection
PPIL requires photo identification when accessing any of our facilities as well as when paying for services with credit or debit cards. Without proper ID, we are only able to accept cash.
Understand that PPIL cannot guarantee confidentiality when using insurance. The actual policy holder will receive all explanations of benefits. Be mindful that if you are a dependent or a spouse under someone else's policy, your confidentiality is not guaranteed.
Please read our HIPAA Privacy Policy.
For further information contact our Collections Department at 1-800-674-3843
At Planned Parenthood of Illinois, we promise to:
-
Serve all patients
- Offer discounted fees for patients who qualify
Not deny service based on a person's:
- Race
- Color
- Sex
- National origin
- Religion
- Disability
- Sexual orientation
- Inability to pay
Good Faith Estimate
Uninsured and/or self-pay patients are entitled to request a Good Faith Estimate in accordance with The Department of Treasury, Labor and Health and Human Services.