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Urgent Update on Gender-Affirming Care in Florida

Planned Parenthood of South, East and North Florida is rescheduling gender-affirming care appointments. Before Florida's governor signed a new law attacking gender-affirming care, we took proactive measures with each of our patients to ensure minimal impact during this pause on services, and we will contact each patient to reschedule by June 12.

PPSENFL is working diligently to make operational adjustments to comply with the new law, which now forbids our skilled and competent nurse practitioners from providing gender-affirming care.

Our commitment to providing high-quality, compassionate care to our gender-affirming hormone therapy patients remains unwavering. We will navigate these changes together.  

 PPSENFL will have to reorganize physician schedules, develop new consent forms with language that complies with the new law's requirements, and change the delivery of that care as we are only allowed to offer telehealth for some appointments.   

Please utilize the MyChart messaging portal for any communication with your provider. We sincerely apologize for any inconvenience. We understand these obstacles to care may be challenging.   

If you need additional resources to cope with these changes, PPSENFL offers individual counseling and support groups for transgender patients and their loved ones. To learn more, call 561-472-9991 or click here.

We understand you may have questions about how this impacts your care. Please review the FAQ.  

Can I still have my blood drawn for pending lab orders?

If you have a pending lab order and an appointment is scheduled, you can still have your blood drawn as planned. However, any new lab orders will be on hold until we resume GAHT services.  

Can I get my prescription refilled during the pause in services?

If we previously extended your prescription, you may contact your pharmacy to have that prescription filled. We will write new prescriptions or order refills once we resume services on June 12.

I am a new patient. Can I make an appointment after mid-June when you resume services?

Currently, we are not taking new patients to ensure we are offering the highest quality of care to our established gender-affirming care patients. The new law's requirement of a physician at every gender-affirming care appointment severely limits access to care. We cannot schedule new patient appointments until PPSENFL ensures our current patients receive consistent care with the changes.

I am currently receiving gender-affirming hormone therapy at PPSENFL and don't have an appointment scheduled, but can I make an appointment for other services?

Yes, if the primary reason for the visit does not involve receiving hormone therapy for gender-affirming services, you can make an appointment for any other services we offer.  

Planned Parenthood of South, East and North Florida offers hormone replacement therapy (HRT), either testosterone or estrogen, for transgender patients. We see HRT as an essential service that goes to the core of our mission. We offer this service at several of our health centers.  

Our transgender hormone services include:  

  • Transgender Female (MTF) Hormone Therapy, including estrogen and spironolactone  
  • Transgender Male (FTM) Hormone Therapy, including testosterone 

We may be able to start or continue hormone therapy and provide referrals for gender-qualified therapy and resources if needed. If you have previously been on or are currently on hormone therapy, you can continue care and monitoring at one of our health centers.  

To receive transgender services, you must be over 18 and capable of providing consent. Contact us at 1-800-230-7526 for specific details and to make your appointment.  

What to expect on your first visit:

  • To decrease the time spent in the waiting room, please call 1-800-230-7526 to make an appointment first and request transgender services.  
  • When you check in, tell our staff you are there for transgender services. Please provide your name and pronoun (he, she, they, etc.) at check-in time. 
  • When you meet with the clinician, please be open about your medical history, sexuality, and sexual activity to ensure you will receive the best health care. All services are confidential. 
  • As a transgender patient seeking services, you may consult with one of our clinicians and receive a physical assessment and lab testing appropriate for monitoring hormones and your transition.  

At Planned Parenthood, we want to ensure you have all the resources you need to live a healthy life. You can find additional resources for transgender care and services through one of our coalition partners, Equality Florida, here.

Call 1-800-230-7526 to make your appointment today.