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The hotline offers 24/7 trauma-informed crisis counseling to sexual violence survivors.

Survivor Support Services crisis hotline billboards are displayed across New York’s Southern Tier & Mohawk Valley.


NEW YORK – In recognition of Sexual Assault Awareness month, today Planned Parenthood of Greater New York (PPGNY) announces the launch of its new centralized Survivor Support Services crisis hotline for survivors of sexual violence.

The hotline connects individuals to PPGNY’s Survivor Support Services counselors who are trained and certified to provide trauma-informed rape crisis counseling. Survivor Support Services counselors are also available around the clock to accompany survivors of sexual assault to the hospital to advance healing and advocate with law enforcement to pursue justice. All Survivor Support Services are free, confidential, and available 24 hours a day, 7 days a week by calling 1-866-307-4086.

The Survivor Support Service crisis hotline is the result of an alignment between PPGNY's Sexual Assault Resource Center and Victim Advocacy Services. Both legacy programs operated hotlines to assist individuals throughout New York’s Southern Tier and Mohawk Valley regions. Consolidating these programs allows Planned Parenthood of Greater New York to provide more direct services to survivors of sexual assault, human trafficking, intimate partner violence, and stalking in Chemung, Fulton, Hamilton, Montgomery, Saratoga, Schenectady, Schoharie, Schuyler, Steuben, Warren, and Washington counties. No matter a person’s zip code, PPGNY Survivor Support Services are here to help, and referrals are available for other areas of New York State.

Statement from Giokazta Molina-Schneider, Vice President of Community Engagement, Planned Parenthood of Greater New York:

“Everyone has the power to shift the culture into one that supports survivors of sexual violence. Our new, streamlined Survivor Support Services crisis hotline will be a crucial lifeline for people of all genders who are forced to overcome the trauma of sexual violence. They shouldn’t have to do it alone, and we are here for them. PPGNY advocates are committed to supporting survivors through the healing process - no matter the circumstances. We want survivors to know that Planned Parenthood of Greater New York sees you, we believe you, and we care about you.” 

Survivor Support Services also works to enhance public safety by providing sexual violence prevention training and outreach to more than 700 professionals and community members per year, in addition to more than 3,000 direct survivor services annually.

The rollout of the Survivor Support Services crisis hotline includes billboards displayed across Steuben, Schuyler, Chemung, and Fulton counties. Click here to learn more about PPGNY’s Survivor Support Services.


Planned Parenthood of Greater New York (PPGNY) is a leading provider of sexual and reproductive health care and education, a fierce advocate, and a committed partner to advance equity and improve health outcomes for all. PPGNY offers a wide range of services at 23 health centers across 65% of New York state - including gynecological care, birth control, cancer screenings, pregnancy testing, STI testing and treatment, transgender hormone therapy, vasectomy, and HIV prevention, testing, and counseling. PPGNY is also proud to provide medication and surgical abortion services to anyone who needs compassionate, non-judgmental care. PPGNY is a trusted source of medically accurate, evidence-based information that allows people to make informed decisions about their health and future.  As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health services and education.