Operated by: Planned Parenthood League of Massachusetts
Care No Matter What
Planned Parenthood is one of the nation’s leading providers of high-quality, affordable health care, and the nation’s largest provider of sex education. With or without insurance, you can always come to us for your health care.
Language & Interpreters
Please let us know if you need an interpreter when scheduling your appointment.
You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call 413-732-1620 to book your appointment. Health center staff can also answer any questions you may have.Please note that we'll be closed on these holidays: Martin Luther King Day, Presidents Day, Patriots' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Day after Thanksgiving, Thanksgiving Day, Christmas Day
Appointment Policies and Information
How to Find Us
Click above to "View Map & Directions" or call 1-800-258-4448. We are located in the medical office building at 3550 Main Street next to the American Red Cross. You may park for free in the parking lot. We are on the second floor in suite 201.
Public Transportation: Through the Pioneer Valley Transit Authority (PVTA), we have three stops through 3 bus lines around our location: B4 (blue) at stop Wason / Fisk, G1 (green) at stop Chicopee Big Y via Union Station, and the P21E (purple) at stop Walter / Main.
What to Expect
At times there may be protestors on the sidewalk outside of the Wason Avenue parking lot. We suggest that patients use the Main Street parking lot entrance to avoid them.
If you live out-of-state and would like information regarding the services we offer, please email us at [email protected]. One of our patient navigation staff will reach out to you within 48 hours. Please make sure you provide a phone number you can be reached at and the times that best work for you.
Children under the age of 12 are not allowed in the waiting area unsupervised.
We’re unable to provide childcare at our health center. For safety reasons children need to be accompanied by an adult when they’re in the waiting room. Only infants can accompany you to the exam room. Please bring a friend or family member to be with your children if you don’t have childcare at home.
You can fill your birth control prescriptions at our health center instead of the pharmacy. For refills, please call ahead at 877-686-5772 option 2 to avoid a wait at the health center. Planned Parenthood is proud to offer same day prescription refills any day we are open. If you have an existing prescription with us, you can call to request to refill your birth control before 9am, and your prescription will be available for pick up after 2pm on the SAME DAY. Please call ahead to verify pick-up hours. Please note that if you are using health insurance to cover the cost of your prescription, there may be restrictions on how many refills you can receive at one time.
You can come to us for services that don’t require a medical exam. For example, birth control education and supplies; emergency contraception (AKA the morning after pill); pregnancy testing and counseling; STD testing, and testing and treatments for urinary tract infections.
Hours last updated August 8, 2023
**In the case of bad weather, please call prior to your appointment for information about closings.**
Note: Call center for scheduling and other non-urgent issues closes every day at 5 PM.
Learn more about telehealth here
Just want to talk?
Our Sexual Health Counseling and Referral Hotline is here for you.
Call us at (855) 978-0806
Monday-Wednesday-Friday from 9 AM to 5 P