Western Massachusetts Health Center of Springfield, MA

Additional Information

Appointment Information

Birth control refill pick ups are available: any time we are open.

For refills, please call ahead at 877-686-5772 option 2 to avoid a wait at the health center.

Planned Parenthood is proud to offer same day prescription refills. If you have an existing prescription with us, you can call to request to refill your birth control before 9am, and your prescription will be available for pick up after 2pm on the SAME DAY. Please call ahead to verify pick-up hours.

Please note that if you are using health insurance to cover the cost of your prescription, there may be restrictions on how many refills you can receive at one time.

At this health center you can come in for appointments that do not require a medical exam. For example, birth control education and supplies; emergency contraception (morning after pill); pregnancy testing and counseling; STD testing; testing and treatment for urinary tract infections.

We do not provide childcare services. We request that you please make childcare arrangements.

Children under the age of 1 are not allowed to wait unsupervised in the waiting area.

How to Find Us
Click above to "View Map & Directions" or call 1-800-258-4448. We are located in the medical office building at 3550 Main Street next to the American Red Cross. You may park for free in the parking lot. We are on the second floor in suite 201.

What to Expect
At times there may be protestors on the sidewalk outside of the Wason Avenue parking lot. We suggest that patients use the Main Street parking lot entrance to avoid them.

Payment Information

If you are uninsured, you may qualify for a state-funded program or a lower fee scale.

Please bring the following documents:

• pay stub
• photo ID
• proof of residence

We accept the following forms of payment:

• Cash
• Check
• Major Credit/Debit Cards
• Money Orders
• Aetna, Blue Cross Blue Shield, BMC HealthNet, Celticare, Cigna, Fallon, Harvard Pilgrim, Health New England, Massachusetts Medicaid/MassHealth, Neighborhood Health Plan, Network Health, Tufts, United Healthcare. Coverage for services may vary by plan, so please contact your insurance provider for specific coverage information.

Payment is expected at time of service.

Insurance Information

Please see the provided list of insurance plans to find out which ones include Planned Parenthood as an in-network provider.

Most health insurance plans now cover prescription birth control, annual wellness exams, and HIV and STI screenings with no copay, and many other services with some copay required. You should contact your health insurance company directly to confirm that the services you are interested in are covered, and what, if any, out-of-pocket costs you are required to pay.

Please be sure to bring your insurance card to your visit.

If you do not have health insurance, visit PlannedParenthoodHealthInsuranceFacts.org to find out how to get more affordable coverage and what to consider when choosing a plan.