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Payment and Insurance Information

What can I expect to pay for a visit at Planned Parenthood?

At Planned Parenthood Southeast, we strive to provide affordable health care services for all people. Our fees are based on a number of factors and are determined on a case-by-case basis. We serve patients with and without insurance. If you have questions the cost of a service, please call 1-800-230-PLAN and we can help.

Acceptable forms of payment are credit cards, debit cards, and cash, and payment is required at the time of your visit. 

Can I use my health insurance at Planned Parenthood?

Yes! We welcome most major health insurance carriers for our services. You will be asked to present your insurance card and pay your co-pay at the time of visit. Some health insurances will require you to notify them of a change in your GYN provider. Please call 1-800-230-PLAN if you have any questions.

What if I can’t pay or do not have health insurance?

Planned Parenthood staff can help you enroll in programs like Medicaid or give you more information about options under the Affordable Care Act.  We may also have patient assistance available through other programs.  Please call 1-800-230-PLAN to speak to one of our staff members to see if there are any programs available. 

Patients should bring valid, state-issued photo identification with them for each health center visit.

 Additionally, appointments are suggested for all locations and many do not accept walk-up patients. Please call 1-800-230-PLAN to make an appointment.

Notice of Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under a new law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.  

  • If you schedule your service at least three days in advance, make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.  

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.  

  • Make sure to save a copy or picture of your Good Faith Estimate.  

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call us at 404.688.9300.
* This policy goes into effect on January 2, 2022.