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What to Know for Your Appointment

COVID-19 (coronavirus) and care at Planned Parenthood Southeast.

Planned Parenthood Southeast is here for you, providing the expert sexual health care you need. We continue to monitor the COVID-19 outbreak and follow all CDC (Centers for Disease Control and Prevention) recommendations and best practices.

Please be aware that:

  • If you develop respiratory symptoms (cough/shortness of breath) or a fever before your appointment, we ask that you reschedule.
  • We are screening every patient for symptoms and confirmed exposure at check-in.
  • As always, consult your health care provider if you have flu-like symptoms and are very sick or believe you may be at risk for serious complications from an underlying condition. If possible, you should contact your provider by phone in advance of visiting a health center.

  • All patients & visitors must wear a face covering inside the health center. If you do not have a face covering, we will provide one for you.

  • In an effort to keep you safe, only patients are allowed in the health center. If a patient is a minor, then one parent/guardian will be allowed to accompany them for the appointment.

  • Please note that upon check-in, you will be sent back to your vehicle to have part of your visit conducted remotely. You will receive a phone call from a blocked number prior to seeing a licensed staff member (NOTE: If you have not received a call from us within 30 minutes of your scheduled appointment time, please contact the Patient Access Center at 404-688-9300). 

  • If we need to reschedule your appointment, please be aware that you will be contacted from a blocked number. If you need to give us a call back or have additional questions, you may reach out to our Patient Access Center at 404-688-9300.

Thank you for helping us keep all our patients and staff healthy and safe!

Now Offering Telehealth Services
Annual Exam/Well Woman Exam
  • If you are getting a Pap test, for best results, do not douche or place anything in the vagina 24 hours before the appointment. If you use the Nuvaring, you can continue using this as normal.
  • If you have your menstrual cycle and are spotting or bleeding lightly, we can continue with your appointment. Otherwise, please reschedule your appointment for another time.

If you need to cancel or reschedule your appointment, please let us know as soon as possible.

Birth Control Visit (Pill/Shot/Ring/Patch)

Our health centers offer birth control pills and Depo-Provera shots in the office. At your office visit, we can give you a prescription to have filled at the pharmacy for birth control pills, rings, and the patch. 

You can read more about each method of birth control on our site. If you need to cancel or reschedule your appointment, please let us know as soon as possible.

Nexplanon Insertion

If you are not currently using hormonal birth control, we recommend you abstain from vaginal intercourse for 14 days prior to your appointment. If you are using hormonal birth control, please continue taking it normally.

If you need to cancel or reschedule your appointment, please let us know as soon as possible.

Intrauterine Contraception Insertion: Mirena, Paragard, or Liletta (IUD or IUC)
  • If you do not currently have an IUC or are not using hormonal birth control, you must abstain from vaginal intercourse for 14 days prior to your appointment. If you are using hormonal birth control, please continue taking it normally.
  • Please eat a full meal or as much as you normally would,  and take 800mg of ibuprofen one hour before your appointment.
  • If you do not have insurance and cannot afford your IUC, we may be able to help with financial assistance. Please call the Patient Access Center for details at 404.688.9300.
Nexplanon and IUC Removal

Abstain from intercourse or use another method of contraception, such as a condom, 5 days prior to the appointment if you do not wish to become pregnant. 

If you need to cancel or reschedule your appointment, please let us know as soon as possible.

Pregnancy Test

Any children must be accompanied by an adult at all times. Due to safety concerns, children may not accompany patients to their exam rooms.

If you need to cancel or reschedule your appointment, please let us know as soon as possible. 

STI/STD Testing (With or Without Symptoms)
  • A basic screening includes tests for the most common Sexually Transmitted Infections (STIs), including: Chlamydia, Gonorrhea, and HIV. A full screening includes Chlamydia, Gonorrhea, HIV, Syphilis, Herpes and Hepatitis B testing. A test for Chlamydia and Gonorrhea should be done within two weeks after possible exposure. HIV testing should be done 90 days after possible exposure. We offer rapid HIV testing that is done through a small sample of blood, with results in 20 minutes.
  • For most accurate urine testing, please do not urinate for one hour before your visit. Female patients: Chlamydia and Gonorrhea testing can be performed by a vaginal swab. If you are showing symptoms, do not douche or place anything in your vagina for 24 hours prior to the appointment.

If you need to cancel or reschedule your appointment, please let us know as soon as possible.

PrEP

Pre-Exposure Prophylaxis (PrEP) for HIV Prevention

  • Before you can start taking PrEP medications, a provider will need to ask you some questions and collect the required lab samples during this visit as part of the eligibility screening process. We will call you a few days after your visit to discuss your lab results, confirm your pharmacy, and answer any questions you may have before writing your initial three-month prescription (if the provider feels the medication is right for you).

  • You will need to schedule a follow-up visit for every three months after starting PrEP in order to renew your prescription. Follow-up visits involve lab tests and consultation with a clinician to evaluate whether your body is reacting safely to the medication and that other relevant aspects of your health have not changed.

  • The labs that are typically collected prior to PrEP initiation and during the course of taking PrEP include HIV and other STI screenings, labs to monitor kidney and liver health, and (if applicable) a pregnancy test. 

    • We offer rapid HIV testing that is done through a small sample of blood, with results in 20 minutes. For the initial visit and some of the follow-up visits, additional blood draws may be required.

    • For most accurate urine testing, please do not urinate for one hour before your visit.

  • PrEP medications are not available to purchase in the health center.  We will send your prescription electronically  to your preferred pharmacy.

  • If you cannot afford your PrEP medication, we may be able to help with financial assistance. Please call the Patient Access Center for details at 404.688.9300 or ask us about it during your visit.

Abortion Care

Currently, Planned Parenthood Southeast only offers abortion care in Georgia. If you are seeking abortion services in Mississippi or Alabama, call us for a referral list of health care providers in your area that may be able to assist you or visit abortionfinder.org.

More info about abortion care in Georgia can be found at the bottom of this page.

Please follow these instructions to prepare for your appointment.

  • If you are planning on using insurance, please provide that information when scheduling your appointment. Please bring your photo ID, insurance card and copay in cash, credit or debit.  If you are self-pay, payment is due at the time of service in cash, credit or debit.
  • If you need to cancel or reschedule your appointment, let us know as soon as possible.
  • Arrive at your scheduled appointment time. Plan to be at the clinic for about an hour.
  • Please be aware that your appointment time is when you are expected to arrive at the health center to check in, not precisely when you will see the provider. 
  • Any children must be accompanied by an adult at all times. Due to safety concerns, children may not accompany patients to their exam rooms. 

What to bring:

  • Bring your photo ID, insurance card, copay, and policyholder information.
  • If you get your insurance through someone else (like a parent), bring their full name and date of birth.
  • If you have an additional card you need to bring with you to the pharmacy to get medications (PBM card), bring it to the visit.

Insurance and Payment

  • Payment for services is due at the time of your appointment.
  • If you don't have insurance, you may be eligible for low- to no-cost care.
  • If you have questions about insurance, funding, and payment, you can speak to one of our expert staff at 1-800-230-7526. 

Patient Forms

Save time at the health center by downloading and completing any forms before your visit.

Find A Form

Abortion Care in Georgia

*Please note: Georgia law requires that you receive specific information by phone from us regarding your abortion prior to your appointment. If you scheduled your appointment online, you MUST call us no later than 48 hours prior to your appointment at (404) 688-9300, Monday-Friday 8am-4:30pm EST. If we do not speak with you at least 48 hours before your scheduled visit, your appointment will be cancelled.

At times there may be protesters outside of the health center. We suggest you avoid interaction with them. The health center may offer escorts (wearing brightly colored reflective vests) who will walk you from your car to the health center.

Georgia Medication Abortion Services

Before you arrive:

  • Georgia law requires that you receive specific information by phone from us regarding your abortion prior to your appointment. If you scheduled your appointment online, you MUST call us no later than 48 hours prior to your appointment at (404) 688-9300, Monday-Friday 8am-4:30pm EST. If we do not speak with you at least 48 hours before your scheduled visit, your appointment will be cancelled.
  • Please be sure to bring your government-issued ID with you to your appointment. The name on your ID must match the name you gave when you scheduled the appointment. 
  • Please call (404) 688-9300 for more information about using insurance or to find out if you qualify for financial assistance 
  • For the safety and privacy of you and all of our patients, please do not bring children with you to your appointment.
  • Your appointment time is when you are expected to arrive at the health center for check-in and does not reflect when you will see the provider.
  • Please note: you will speak with a health professional at your appointment about your medical information and all of your options, and you will be able to ask questions. Any information can be updated at that time. 

Here's what you need to know about abortion services in Georgia:

Abortion Pill (Medication Abortion)

  • Abortion pill (medication abortion) is offered up to 11 weeks and 0 days after the start of your last menstrual period.
  • If your last period was more than 11 weeks ago, we can still help. Call us for a referral list of health care providers in your area that offer other abortion services.
  • You will need to follow up within 1-2 weeks to make sure your abortion is complete and that you are well. In the unlikely event that you are still pregnant, you may need another dose of medication or to have an in-clinic abortion to end the pregnancy.
  • After your abortion pill visit, you will need access to a telephone and transportation in case backup medical care is needed while finishing the process at home.  

Prices and Payment Information

  • Please contact the health center for abortion services pricing information.
  • Payment is expected at the time of service unless other arrangements have previously been made.
  • Abortion services may be covered by your insurance. If you want to use your insurance, please be sure to bring your insurance card and a copay in cash, credit, or debit. If you’re planning on using insurance, please let us know before your appointment.

Other Abortion Services Information

During your visit, you may be given the following:

  • A chance to speak with a trained staff person about all of your options: abortion, adoption, and parenting. A birth control method for after services will also be discussed.
  • pregnancy test
  • an ultrasound
  • lab tests/blood work
  • medication if you are Rh negative
  • a conversation with the health care provider about the services provided that day
  • a pelvic exam
  • medications to make the abortion more comfortable
  • antibiotics or other medications
  • a birth control method

In-clinic Abortion Services

Planned Parenthood Southeast currently offers medication abortion services ONLY.  If your last period was more than 11 weeks ago, we can still help. Call us for a referral list of health care providers in your area that offer other abortion services.