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Thank you for choosing the Virginia League for Planned Parenthood for your health care services. In an effort to ensure the best possible experience, we have provided the following information to help you prepare for your visit. If you have additional questions or concerns regarding these instructions, please feel free to call us:

Richmond: 804.355.4358
Hampton and Virginia Beach: 757.499.7526

 

Telehealth Information

The safety and health of patients, our staff, and our broader communities remain our highest priority as our country faces an unprecedented public health crisis. Self-isolation and social distancing are ways we can care for ourselves and each other during the COVID-19 pandemic. 

VLPP's new telehealth program allows patients across The Commonwealth to access high-quality, affordable health services and connects them with trusted providers through secure remote options. 

Through telehealth, patients can access essential services with fewer visits or without needing to visit a health center at all. Telehealth services are available for STI screenings; hormonal birth control options, including Depo-Provera (injections will still be scheduled at a health center); gender-affirming hormone therapy (HRT); PrEP (pre-exposure); nPEP follow up; primary care services for established patients, including for anxiety and depression, blood pressure, thyroid, seasonal allergies and vaginal discharge; and other primary care issues as appropriate. 

How to Prepare for Your Telehealth Visit 

  • Prior to or day-of your visit, you will receive a link from Phreesia either by e-mail or text message to pre-register and pay for your visit
  • The day of your appointment, within 10-15 minutes before your scheduled appointment time, you will receive a call from health center staff confirming that you are ready for your appointment, that you've pre-registered, that you're in a quiet, comfortable space and that you have either a computer, tablet or mobile device available for your telehealth visit
  • Health center staff will send a secure link through InTouch for you to connect with your provider
  • Please note, InTouch patient app  is only compatible with Chrome or Firefox . All must be downloaded on your device in order to access your telehealth visit

General Information

Please bring the following items with you for your essential procedure visit: 

  • Picture ID
  • Insurance card, if any, with policy holder information (full name and date of birth)
  • Information about your medical history and any medications you are taking
  • Information for your preferred pharmacy

We recommend arriving 15 minutes early to complete paperwork.

Patients will be screened for temperature and other COVID-19 symptoms upon arrival and asked to wait in their vehicle. Accomodations will be made for those arriving through public transportation. 

*Only patients will be allowed in the health center. Support persons are encouraged to wait outside or in their cars. 

In Richmond, our parking lot is often full. Additional parking can be found on Hamilton and surrounding streets. Please do not park in the VCU Baird Vascular Institute parking lot to the side.

In Virginia Beach, regular protestor activity is common. You do not have to interact with the protestors, and you may park on the side or back of the building to avoid them.

In Hampton, there is construction activity. Please pay attention to entry-points to our office as they change frequently. 

Payment and Insurance Information

Please have your payment ready at the time of check in. We accept cash and major credit/debit cards. We encourage payment via Phreesia, online or other method that does not require physical transaction to reduce the spread of COVID-19. 

Pricing Estimates for Common Visits  
Annual Exam $115 (additional cost for pap/HPV test)
Birth Control Consultation $65
Depo Shot $100
IUD – Liletta $200
IUD - Paragard $450
IUD- Kyleena $500
Nexplanon Implant $550
Morning After Pill/Emergency Contraception $25 (photo ID required)
Pregnancy Test (urine only) $25
STI Testing $142

If you would like to use your insurance for your visit, please provide that information when scheduling your appointment and bring your card with you to your appointment.

VLPP accepts the following insurance plans:

  • Administrative Concepts 
  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Cigna
  • CoreSource
  • Coventry
  • Health Partners
  • HealthKeepers
  • HealthSmart
  • Key Benefits Administrators
  • Medcost
  • Medicaid (Virginia)
  • Optima
  • Plan First
  • United Healthcare
  • Virginia Premier

In order to bill your insurance for your visit, it is important for us to verify the following:

  • that we are in network with your insurance carrier; 
  • that your coverage is active at the time of your visit; 
  • for certain procedures, that the procedure is a covered benefit under your insurance plan and that your insurance carrier provides us with the necessary authorization; 
  • if you are requesting primary care services and have an HMO plan, that you have the necessary referral or that the provider you will see is your designated PCP.

If you provide this information at the time of scheduling your appointment, we will make every effort to complete this process in advance of your visit and to notify you of any potential problems. However, some insurance related matters may need to be addressed at the time of your visit.

If you don’t have health insurance, you may be able to get covered under Obamacare. With or without insurance, you can always come to us for your healthcare.

Appointment Details

We are currently not seeing patients for non-essential, non-urgent, annual exams. 

  • If you are scheduled for an abortion appointment, our first appointment with you will be shortened to protect the health and safety of our patients and staff by preventing the spread of COVID19.  We will perform the ultrasound and bloodwork and then schedule the patient for counseling via telehealth. This will not delay your procedure in any way and is in intended to help prevent the spread of COVID19. 
  • If you are scheduled for a urine pregnancy test, for telehealth, you must take a home-pregnancy test prior to your visit and be ready with the results to confer with your provider. 
  • If you are having an annual exam that includes a pap and/or HPV test, you should not have sex or put anything in your vagina for 24 hours prior to your visit; it is OK to continue use of the Nuva ring. If you have heavy menstrual bleeding at the time of your appointment, you should reschedule.
  • If you are having an IUD insertion, it is best to schedule your appointment near the end of your period and to not have unprotected sex in the two weeks before your visit. We offer Liletta, Paragard and Skyla IUDs, so you may wish to research these options prior to your visit.
  • If you are having a Nexplanon insertion, you should not have unprotected sex in the two weeks before your visit.
  • If you are having testing for an STI or UTI, it is best not to urinate in the hour right before your visit so that we can obtain an appropriate urine sample. Our standard STI screen includes tests for chlamydia, gonorrhea, syphilis and HIV; other tests may be indicated or recommended based on your symptoms or medical history.

Late Arrival Policy

We strive to see every patient as close to their appointment time as possible. We ask that you please be courteous of your provider’s and everyone's valuable time and attention. If you are running more than 10 minutes late, please give us a call so that we can evaluate our schedule and see how we can accommodate you. The physicians, office staff, as well as your fellow patients thank you.