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We are open. 

If you have a visit scheduled and you have a fever, please call us at 804-482-6161 before your visit so we can evaluate next steps, which may be flu or COVID-19 testing, and expediting your visit. 

COVID-19 (coronavirus) Facts

As part of Planned Parenthood’s commitment to keeping our communities safe, we’re sharing recommendations to help limit the spread of coronavirus (COVID-19). 


You may be feeling concerned because of the COVID-19 (coronavirus) outbreak. If you’re having any of these symptoms – fever, cough, shortness of breath – please call the health center and ask to speak to a triage nurse before your appointment or before coming into a health center.


  • Or have had, a fever AND cough or shortness of breath, OR 
  • Recently been exposed to someone who may have or has coronavirus, OR 
  • Traveled to China, Italy, Iran, South Korea, or Japan in the past 14 days THEN… 
  • Please call our Patient Services Representatives at (804) 482-6161 for guidance. We can also help link you to further care. 

What to expect at your Planned Parenthood appointment during the coronavirus outbreak: 

  • Social distancing (staying at least 6 feet away from people with symptoms) 
  • Not shaking hands 
  • Health care workers may wear gloves, gowns, or masks if you have respiratory infection symptoms 
  • You may be asked to wear a mask during your visit 
  • We may offer to reschedule your appointment 
  • You may be asked about potential exposures to known or suspected COVID-19 cases and/or travel history to affected areas identified by CDC and local health departments
  • If someone with you has symptoms of coronavirus, we may ask them to leave the health center 
  • If you are sick and need medical attention, please call before you come into the health center. Depending on the situation, we may refer you to a local partner for further testing and treatment. 

One of the best ways to prevent the spread of infection is to limit contact with others, especially if you feel sick. If you feel sick and need sexual and reproductive health care: 

  •  Contact us so we can determine a short-term plan to help until you are better. 
  • You may be able to get care online via the PPDirect app if you need birth control or have symptoms of a urinary tract infection. For more information, go to plannedparenthooddirect.org

More information and answers to questions about the coronavirus are available at: 

The Virginia Department of Health has also activated a public information line, 877-ASK-VDH, for questions from residents about the novel coronavirus situation.

To protect yourself and loved ones, here are some things you can do:

1. Avoid close contact with people who are sick. Maintain personal space (at least 6 feet) between yourself and someone who is coughing or sneezing.

2. Cover your mouth and nose with your bent elbow or a tissue when you cough or sneeze and make sure to throw away the tissue right away. 3. Wash your hands with soap and water frequently for at least 20 seconds.

4. Use hand sanitizer (with at least 60% alcohol) if soap and water are not available.

5. Try not to touch your eyes, nose, and mouth with unwashed hands.

6. Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.