Community Resource Guide - San Bernardino
Pixel by LabCorp
pixel.labcorp.com/covid-19
COVID Testing: To register, go on the website for home test kit to be sent to your mailing address. Test results will be available 1-2 days or longer depending on demand after specimen is received at lab.
DHCS Medi-Nurse Line
(877) 409-9052
dhcs.ca.gov/Pages/DHCS-COVID%E2%80%9119-Medi-Nurse-Line.aspx
DHCS has launched a free, 24/7 Medi-Nurse advice line to answer questions about COVID-19 for anyone who:
- does not have insurance, OR
- is a Medi-Cal beneficiary, but does not have a regular doctor or managed care plan to oversee their care.
The nurses who field the questions can help callers:
- understand if their symptoms might be related to COVID-19
- determine whether they need to self-isolate
- decide if they need to see a doctor to get tested and/or treated
- connect with a Medi-Cal provider who can help determine presumptive eligibility for Medi-Cal.
Planned Parenthood Health Centers
www.PPOSBC.org / (714) 922-4100 / (909) 890-5511
Our nine health centers in Orange and San Bernardino counties, offering important health care and education services to every person, every family, and every community. Our doors are open, no matter what. We offer:
- Birth Control - we offer all currently available contraceptive methods
- Long Acting Reversible Contraception (LARC)
- Emergency Contraception
- Testing and treatment for sexually transmitted infections (STIs)
- HIV/AIDS Testing and Prevention
- HPV Vaccines
- Pregnancy Testing
- Pregnancy Access Bridge
- Abortion Services
- Annual Well-woman checkup which may include a pelvic exam, cervical cancer screening, breast exam, and other gynecological or reproductive conditions
- Colposcopy and LEEP (Loop Electrosurgical Excision Procedure) for diagnosis and treatment following an abnormal pap test
- Male services including vasectomy, condoms, and STD testing and treatment
- Primary Care
- WIC (Women, Infants, and Children)
Further Information
To learn more about our services, visit Patients.PPOSBC.org
Hotlines
Planned Parenthood Roo
Young people can ask Roo their burning questions about their health, their body, relationships, getting care at Planned Parenthood, or choose from a list of questions, to get the answers they need within seconds, day or night.
BetterThanSexED.org Website
www.betterthansexed.org
Planned Parenthood believes that knowledge empowers people to make healthy choices.
Our robust comprehensive sex education programs provide the information needed to understand all aspects of sexual and reproductive health.
We also provide a free online resource with articles and events for information about sexual and reproductive health, family planning, birth control, and more.
Bedsider.org
www.Bedsider.org
www.Bedsider.org/es (Spanish)
A free support network for birth control information.
Hesperia Health Center
wp.sbcounty.gov/dph/programs/clinics/hesperia/
(800) 722-4777
Monday-Friday, 8AM-5PM
Wednesday only 5PM-8PM (Primary care and reproductive health services only)
16453 Bear Valley Rd., Hesperia
Reproductive health and primary care. Offers immunizations, reproductive health/STD services, maternal health, pediatrics, TB skin testing, primary care services, and HIV services.
MotherToBaby.org
www.MotherToBaby.org / (866) 626-6847
MotherToBaby, a service of the non-profit Organization of Teratology Information Specialists, is dedicated to providing evidence-based information to mothers, health care professionals, and the general public about medications and other exposures during pregnancy and while breastfeeding. Talk directly to the experts behind the most up-to-date research.
A Better Balance, the Work and Family Legal Center
www.ABetterBalance.org / 1-833-NEED-ABB (833-633-3222)
ABB is a national, non-profit legal advocacy organization. Our free and confidential legal helpline can help you understand your workplace rights around caring for yourself and your family members. We assist workers nationwide facing various issues at work related to: accommodations for pregnancy, childbirth, breastfeeding, or related medical conditions; sick leave; family and medical leave; discrimination based on being a parent or other caregiver; scheduling; and equal pay (including inquiries from potential employers about salary history). Please note that ABB’s consultations are for information only; we can discuss possible options with workers seeking legal advice and/or representation.
Breastfeeding Support – BONUS Helpline
2-1-1 (24-hour hotline)
Mothers who are having breastfeeding concerns, such as latching, milk supply, comfortable breastfeeding positions, and other breastfeeding questions, may now use the BONUS helpline that connects mothers to an International Board Certified Lactation Consultant (IBCLCs) who can help. The free helpline is intended to offer breastfeeding support and reassurance to mothers during this special time in their lives.
Moses House
www.MosesHouse.org / (760) 955-1895
15180 Anacapa Rd., Victorville
Email: [email protected]
Provides services to families who are pregnant or have child under 6 years old. Services include parenting classes, emergency resources such as diapers and formula, referrals, transportation services and case management services.
DNA Diagnostics Center
www.dnacenter.com / (800) 613-5768
Email: [email protected]
M-F 8:30 – 5:30 PM EST
DNA Diagnostics Center, also known as DDC provides comprehensive DNA testing services for paternity and family relationships.
SpermCheck
www.spermcheck.com
SpermCheck Fertility is an at-home test that indicates male fertility/infertility in minutes by measuring sperm count. This test is ideally used early in the family-planning journey as many couples do not think to test the man until months or years have passed of trying to conceive.
Have questions or need help signing up for Medi-Cal? We can help. Call us at (714) 922-2477.
Dental Care
Denti-Cal
(800) 322-6384 / (800) 735-2922 (TTY)
Medi-Cal members can seek dental services through Denti-Cal.
Behavioral Health
IEHP’s Behavioral Health
(800) 440-4347
Patients with IEHP Health Plan can obtain behavioral health services with contracted psychiatrists, psychologists, LCSW’s, LMFT’s and nurse practitioners and other behavioral health care providers.
San Bernardino County Behavioral Health
wp.sbcounty.gov/dph / (909) 387-4859
This website is a tool to help meet your behavioral health and substance abuse needs. Access and Referral and 24-hour Crisis Response Teams are available at any time to answer questions about behavioral health, alcohol and drug services, and crisis situations.
Medi-Cal Non-Medical Transportation (NMT)
IEHP / (800) 440-4347 Option 2
Monday – Sunday: 8:30 a.m. – 5 p.m.
CalOptima / (714) 246-8500
Monday – Friday: 8:30 a.m. – 5 p.m.
Molina (844) 292-2688
Monday to Friday: 7 a.m. – 7 p.m.
Monarch (714) 246-8500
Monday – Friday: 8:30 a.m. – 5 p.m.
Non-medical Transportation (NMT) is a benefit for patients with Medi-Cal. It provides transportation to Medi-Cal covered services by use of passenger car, taxicab or any other forms of public or private transportation including private vehicles. Members using NMT must be able to walk without assistance from the driver.
IEHP Community Resource Center (CRC)
12353 Mariposa Rd, Suite C-2 & C-3, Victorville, CA 92396
(near Vallarta Supermarkets)
M-F 9 AM – 6 PM
Sat 10 AM – 2 PM
(866) 288-4347
CRC is a place where anyone in the community can:
- Take no-cost health/fitness classes
- Learn about affordable health coverage
- Get connected with community-based programs/organizations
Participants can access social services:
- Employment services
- Computer training
- Legal advocacy & support
National Alliance on Mental Illness
www.NAMIOC.org / (877) 910-WARM (9276) / (714) 991-6412
A local resource for mental health services, education, and outreach, including support groups, treatment, suicide prevention, and more.
West End Family Counseling Services
www.WEFCS.org / (909) 983-2020
7165 Etiwanda Ave., Rancho Cucamonga
855 N. Euclid Ave., Ontario
Provides low-cost mental health services including parent education in West San Bernardino County.
*Only offering phone counseling until further notice due to COVID-19.
National Suicide Prevention Lifeline
www.SuicidePreventionLifeline.org / 1 (800) 273-TALK (8255) (24-hour hotline)
Connect with a skilled, trained counselor at a crisis center in your area, anytime 24/7.
Alcoholics Anonymous Inland Empire
AAInlandEmpire.org / (909) 825-4700
897 Via Lata, Ste. AA, Colton
Find AA meetings serving the Inland Empire area. Call or refer to website for meeting times.
*Only offering virtual meetings due to COVID. Call for meeting info.
Substance Abuse
Substance Abuse and Mental Health Services Administration (SAMHSA)
www.samhsa.gov/find-help/national-helpline/ (800) 487-HELP (4357) / (800) 487-4889 (TTY)
SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders. Callers can also order free publications and other information.
San Bernardino County Department of Behavioral Health Mesa Triage Services
850 E. Foothill Blvd., Rialto / (909) 421-4601 or (888) 743-1479
Provides a full range of substance abuse treatment services for on a residential, outpatient or day treatment basis for adults and substance abusing women who are pregnant and/or are parenting children, generally age three or younger, including those who have drug or alcohol-exposed babies. No fee required.
Outreach Nation
www.OutreachNation.com / (909) 944-1759
9565 Business Center Dr., Ste. A, Bldg. 11, Rancho Cucamonga
Program for individuals who abuse alcohol and/or drugs, provides assistance to better understand the nature of the disease of alcoholism and support efforts to recover. Other resources include: Counseling classes such as individual counseling, anger management counseling, domestic violence counseling, couples therapy, and group therapy. Payment determined on sliding scale fee. Office accepts IEHP Medi-cal. Provides food bank distribution Monday through Thursday 10 a.m. – 4 p.m.
All -Options
www.all-options.org / (888) 493-0092
Monday – Friday: 10 a.m. – 1 a.m. (EST)
Saturday – Sunday: 10 a.m. – 6 a.m. (EST)
A national talkline and online forum with judgment-free support for people to talk about the decisions, experiences, and emotions of pregnancy, parenting, adoption, and abortion.
Miscarriage and Fetal Anomaly Support
patients.PPOSBC.org/Miscarriage-Support/
An informational and resource webpage on miscarriage and fetal anomaly support.
Adoption Services
A website that provides information on adoption services.
Adoption Law Office of Jan Chamerat
P.O. Box 386 Lompoc, CA / (805) 735-5200 (office) / (805) 705-5952 (cell)
Email: [email protected]
Adoption attorney using integrity, respect, honesty and hard work in bringing children into loving homes through her adoption law practice.
Kinship Center
www.KinshipCenter.org or www.SenecaFOA.org
Sherie Gimple, Family Coordinator
1906 Orange Tree Lane, Suite 230, Redlands
(909) 798-9547 or (714) 309-1847
Hours: 9 - 5 p.m.
Provides adoption and foster care services, and education for parents and professionals. Individual, family, and group counseling in areas of adoption, attachment issues, depression, grief, anxiety, and behavioral issues.
San Bernardino County Human Services
HS.SBCounty.gov/cfs / (909) 891-3300
412 W. Hospitality Ln., 2nd Floor, San Bernardino
Public agency providing adoption services to birth parents and adoptive parents. Birth parents can choose adoptive parents and participate in an open adoption.
Exhale Hours
www.ExhaleProVoice.org
Call: (866) 4EXHALE (866-439-4253)
Sunday 4 p.m. – 8 p.m.
Monday 4 p.m. – 10 p.m.
Wednesday 4 p.m. – 10 p.m.
Thursday 4 p.m. – 10 p.m.
Text: (617) 749-2948
Tuesday 4 p.m. – 10 p.m.
Friday 4 p.m. – 10 p.m.
Saturday 2 p.m. – 8 p.m.
Exhale offers a free, national talkline and textline that provides emotional support, resources and information. All calls are completely confidential and counselors offer support and respect without judgment. The Exhale talkline is available to individuals who have had abortions, and to their partners, friends, allies, and family members.
California Smokers’ Helpline
www.NoButts.org / (800) NO-BUTTS
A free program that can help you quit smoking, including self-help materials, referrals, and one-on-one counseling over the phone.
Emergency Food Assistance
Loveland Jubilee Pantry
790 E. Foothill Blvd. Ste A, Rialto / (909) 873-2710
Mondays, Thursdays, and Fridays: 10 a.m. – 4 p.m.
This program provides food and clothing for needy families on a monthly basis. Personal hygiene items are sometimes available.
Salvation Army – San Bernardino
2626 Pacific St., Highland / (909) 888-1336
Monday – Saturday: 9 a.m. – 4 p.m.
Sunday: 9 a.m. – 2 p.m.
Provides community information and referral assistance to the homeless. Emergency shelter for women and children, married couples and men with dependents children (Call: (909) 888-4880). Provides meal programs every day at 5 p.m. except Saturdays.
Please call 211 if you need further help locating places that offer food and living assistance and clothing.
San Bernardino County Sexual Assault Services Inc.
www.SBSAS.org / (909) 885-8884 / (800) 656-4673 (24-hour hotline)
Free services to victims of sexual assault, including 24-hour hotline, individual and group counseling, hospital and court advocacy and accompaniment, community referrals, community education and prevention programs, volunteer training, and bilingual services.
RAINN: Rape, Abuse and Incest National Network
www.RAINN.org / (800) 656-HOPE (4673)
Provides free 24-hour confidential counseling, crisis intervention, and support to victims of sexual assault. Also provides referrals, information for friends and family, and offers out programs to prevent sexual assault, help victims, and make sure that rapists are brought to justice.
Redlands Community Hospital
www.RedlandsHospital.org / (909) 335-5500
Redlands Community Hospital provides forensic evidence collection after sexual assault.
Kaiser Permanente - Fontana Medical Center
(909) 427-5000
9961 Sierra Ave., Fontana
Kaiser Permanente - Fontana Medical Center provides forensic evidence collection after sexual assault.
Safe at Home
www.sos.ca.gov/registries/safe-home/ (877) 322-5227
Monday – Friday 8:00 a.m. – 5:00 p.m.
The Safe at Home program provides victims of domestic violence, stalking, sexual assault and human trafficking as well as reproductive health care workers a way to help stop abusers from finding them at home, at work and at school. This service is provided free of charge to California residents who qualify as participants.
Domestic Violence Hotlines
www.HavenHills.org / (818) 887-6589 (24-hour hotline)
Provides 24 hour crisis line, 30 day crisis shelter, counseling, 18 month transitional housing, children’s program, LGBTQ services
House of Ruth
www.HouseOfRuthInc.org / (877) 988-5559 (24-hour hotline)
Free domestic violence support, including emergency shelter and 24-hour hotline.
National Domestic Violence Hotline
www.NDVH.org / (800) 799-SAFE (7233) / (800) 787-3224 (TTY)
Provides free 24-hour information and referrals for victims of domestic violence. Also provides crisis intervention, resource materials, and bilingual advocates.
National Teen Dating Abuse Helpline
www.LoveIsRespect.org / (866) 331-9474 / (866) 331-8453 (TTY)
Peer advocates offer support, information, and advocacy to those involved in abusive dating relationships, as well as concerned parents, teachers, clergy, law enforcement, and service providers.
Futures Without Violence
www.FuturesWithoutViolence.org
Provides programs, policies, and campaigns that empower individuals and organizations working to end violence against women and children around the world.
National Human Trafficking Resource Center
www.TraffickingResourceCenter.org / (888) 373-7888 (24-hour hotline)
Text “HELP” or “INFO” 233733
Anonymous and confidential, accessible in more than 160 languages, this hotline is able to provide help, referral to services, training and general information.
California Coalition to Abolish Slavery and Trafficking
1 (888) KEY-2-FRE(EDOM) or (888) 539-2373 (24-hours hotline)
Anonymous and confidential, accessible in more than 160 languages, able to provide help, referral to services, training and general information.
ACLU
Get information on what to do if you’re stopped by Police, Immigration Agents, or the FBI.
Social Support
Parents, Families and Friends of Lesbians and Gays (PFLAG)
Supports the health and well-being of LGBTQ persons, their family, and friends through support, education, and advocacy.
Riverside PFLAG
950 Spruce St., Riverside / (951) 500-6904
Where: St. George’s Episcopal Church
When: Every 2nd Sunday.
Time: 6:30 p.m.
Email: [email protected]
*Only offering Zoom meetings until further notice due to COVID-19.
Temecula PFLAG
PFLAGTemecula.org / (951) 878-8052
41000 Main Street, Temecula, CA 92590
When: 2nd and 4th Wednesdays of each month.
Time: 6:30 p.m. – 8:30 p.m.
Email: [email protected]
*Only offering Zoom meetings until further notice due to COVID-19.
Help–lines
GLBT National Help Center
www.GLNH.org/talkline / (800) 246-7743
Monday – Friday: 1 p.m. – 9 p.m.
Saturday: 9 a.m. – 2 p.m.
Peer counseling and resources for LGBTQ individuals, including coming-out support, relationship concerns, HIV/AIDS anxiety, and referrals to social and support groups, and gay-friendly businesses.
The Trevor Project
www.TheTrevorProject.org / (866) 4U-TREVOR (866-488-7386)
Text “START” to 678678
Crisis and suicide prevention services for LGBTQ youth, including toll-free and online chat hotlines.
LGBTQ Support Centers
Bienestar
www.Bienestar.org / (866) 590-6411
Provides case management, housing assistance, mental health counseling, peer support, substance abuse services to persons with HIV/AIDS. Serves the Latina/o LGBT community and offers HIV testing, referrals, support groups, and addiction support services in English and Spanish. Some locations may have more services.
Legal Services
Lambda Legal (Western Regional Office)
www.LambdaLegal.org / (213) 382-7600
4221 Wilshire Blvd., Ste. 280, Los Angeles
Legal information and help with discrimination or unfair treatment because of sexual orientation, gender identity and expression, and HIV status.
Transgender Law Center (TLC)
www.TransGenderLawCenter.org / (415) 865-0176, ext. 308
Transgender legal advocacy, community advocacy, client intake, legal referrals.
San Bernardino County / Orange County 2-1-1
www.211SB.org / 211 / (888) 600-4357
By dialing 2-1-1, get linked to thousands of local health and human services programs. It’s a free resource that provides referrals to community health and social services, including food, shelter, transportation, prenatal care, substance abuse, government assistance programs, workforce development, health insurance access programs, elder care, child development care, safety services, and more.
HIV/AIDS Services
AIDS Drug Assistance Program
www.cdph.ca.gov/Programs/CID/DOA/Pages/OAmain.aspx
The AIDS Drug Assistance Program (ADAP) provides drugs to individuals who otherwise could not afford them. The drugs provided by ADAP have been determined to prolong quality of life and to delay the deterioration of health among individuals infected with HIV.
To find the nearest ADAP enrollment site or participating pharmacy, please call A.J. Boggs client service at 1 (844) 550-3944.
San Bernardino Department of Health HIV Services
www.cdph.ca.gov/Programs/CID/DOA/Pages/OAmain.aspx / (888) 818-8988
AIDSinfo
www.AIDSinfo.nih.gov / (800) HIV-0440
Offers information on HIV treatment and research, customized clinical trial searches, and referrals to a host of other useful, government-approved resources. Health information specialists can confidentially answer questions in both English and Spanish.
San Bernardino County HIV/AIDS Program
wp.sbcounty.gov/dph/programs/hiv-aids (800) 722-4777
Provides confidential HIV antibody testing and counseling and AIDS Drug Program
San Bernardino
606 E. Mill St., San Bernardino
Victorville / Hesperia
16453 Bear Valley Rd., Hesperia
Ontario
150 E. Holt Ave., Ontario
Adelanto
11336 Bartlett Ave., Ste. 11, Adelanto
Barstow
303 E. Mountain View St., Barstow
Redlands
800 E. Lugonia Ave., Ste. F, Redlands