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What is BlueMail?
BlueMail by Planned Parenthood of Northern New England is a convenient way to have your birth control supplies sent to you by mail. Hands down, it's the simplest way to ensure you are ready for whatever life throws at you.

Who can enroll in BlueMail?
Patients living in Maine, New Hampshire, and Vermont may enroll in BlueMail. Patients billing Catamaran or Optum pharmacy insurances are not eligible for BlueMail.

What does it cost?
Processing and shipping for this service is FREE! You will only be billed for the cost of your birth control supplies or insurance co-payments. (Please note: our birth control prices are subject to change.)

When will my supplies be sent?
BlueMail will send you 3 packs of your birth control every 10 weeks (8 weeks for continuous cycling patients) until your prescription has expired. Due to some insurance guidelines, you may receive 1 pack every 4 weeks (3 weeks for continuous cycling patients). A note will be included in each shipment to let you know when to expect your next shipment.

I have confidentiality concerns. Does the packaging say Planned Parenthood or "birth control" on it?
Nope! Our shipments are discrete and arrive in a brown envelope. Shipments do not say Planned Parenthood or mention the contents on the packaging. It lists BlueMail and our return address - that's it! 

Which types of birth control are offered through BlueMail?
At this time, only birth control pills are available through BlueMail.

How can I start?
Just print this form, fill it out, and bring it to your nearest PPNNE health center. You will need to purchase enough supplies to last three months. Your first shipment will be sent 8 to 10 weeks from when you enroll in BlueMail (5 to 6 weeks for patients with insurance that allow 1 pack at a time).  

What happens at the end of my prescription?
BlueMail will include a note with your final shipment to remind you to schedule your next health center visit to renew your birth control prescription. 

Contact Information:
Please call or email about BlueMail department with any questions:
Open Monday - Friday, 8:00 am to 3:00 pm
[email protected] 

Terms & Conditions:

BlueMail will ship the maximum cycles of birth control possible. This is dependent on insurance and inventory. Due to some insurance guidelines we may only be able to send 3 packs of birth control every 10 weeks (8 weeks for patients on a continuous cycle) or 1 pack every 4 weeks (3 weeks for patients on a continuous cycle) until your prescription expires. A note will be included in your final shipment reminding you that it is time to schedule your annual appointment at your health center. At your appointment you may re-enroll in BlueMail.

BlueMail requires patients who have pharmaceutical insurance to provide signature on delivery for each shipment they receive to consent to billing their insurance. Failure to provide this can result in the patient being held financially responsible for their shipment and cancellation of their BlueMail subscription. Invalid insurance or loss of coverage may result in your BlueMail shipment being placed on hold or cancelled. Patients billing Catamaran, Cigna, or Optum pharmacy insurances are not eligible for BlueMail.

Any patient who has applied for New Hampshire Family Planning Program or the MaineCare Limited Family Planning Benefit and is not fully enrolled by the time of their BlueMail shipment will be processed as Self-Pay. This can result in BlueMail charging their credit/debit card for their contraception after any PPNNE discounts have been applied.

Blue Mail is only available for patients using pills. Patients using other contraceptive methods are not eligible for BlueMail.

BlueMail can only ship to addresses within Maine, New Hampshire, and Vermont. Any shipping address outside of our shipping area is not eligible for BlueMail and may result in your shipment being placed on hold or cancelled. Due to pharmaceutical dispensing regulations Patients with a shipping address in a different state than their prescribing health center are not eligible for BlueMail.

PPNNE requires all BlueMail enrollees who do not receive fully discounted rate, including those with pharmaceutical insurance, to provide a valid credit/debit card for the cost of your contraception. This includes copays, remaining balances after insurance payments, or remaining balances after any PPNNE discounts. Credit/Debit cards that are invalid, expired, or declined may result in your BlueMail shipments being cancelled or placed on hold. BlueMail does not charge for shipping or handling.

Allow for 7 business days for the BlueMail Department to process cancellation requests, address changes, and reinstatements. Failure to notify BlueMail of any changes may result in late shipments and/or denial of refund requests for late cancellation requests or for shipments sent to incorrect addresses.