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Introducing Our San Francisco Flagship Health Center

For 100 years, Planned Parenthood has helped keep millions of people healthy, informed, and safe. Access to our life-saving health care and education services has transformed the way people live, work, and love. 

Our new facility, located at 1522 Bush Street, will offer comprehensive sexual and reproductive health care to San Francisco and beyond for generations to come.

Working Towards a Healthy, Vibrant San Francisco

Our Flagship location will allow us to provide essential services in the following areas:

We will deliver education and outreach to 15,000 San Franciscans through outreach in schools and in partnership with other organizations that serve diverse populations. A major focus of our work is to prevent STIs/HIV and unintended pregnancies, and to raise awareness about access to high-quality health care providers.

We will empower individuals to participate in health care policy and processes that affect them. Our supporter list of 70,000 people (and growing), is a powerful force that pushes back against hostile politicians who would cut millions of patients off from health care.

Our capacity to conduct cutting-edge research will greatly. A recent survey study of female family planning patients about their understanding of, and attitudes toward, pre-exposure prophylaxis (PrEP) for HIV is a great example.

 

We send our endless gratitude to all 877 donors who made this dream become a reality!

A View From Inside Our State-of-the-Art Health Care Facility

Reception and Waiting Room

Reception and Waiting Room

Patient Exam and Counseling Room

Multi-Use Space for Staff and Community Events

  Frequently Asked Questions

Background

How long has Planned Parenthood been in San Francisco? 

Planned Parenthood has roots in San Francisco dating back to 1929, when the Maternal Health Center opened on Oak Street. We have been here ever since, offering a full range of high-quality health care and education services to the people of San Francisco. 

What services are offered at this new location?

We provide expert and comprehensive sexual and reproductive health care which includes: birth control, cancer screenings, pregnancy testing and counseling, STI testing and treatment including HIV, PEP and PrEP medications to prevent HIV infection, HPV vaccines, vasectomy, infertility services, and abortion.

Each year, in our new location, we will provide:

  • Contraception to 9,000 patients
  • 1,200 cervical cancer/Pap tests
  • 1,100 breast exams
  • 31,000 STD tests
  • 7,200 HIV tests
  • 19,200 Chlamydia and Gonorrhea tests

San Francisco currently has the highest rates of HIV and gonorrhea infection per capita of all California counties. Gonorrhea rates in San Francisco have doubled in just the last four years.

Our health educators will deliver sexual health education and outreach to over 15,000 youth, teens, parents, providers and professionals in San Francisco, including San Francisco Unified School District. Our education work in San Francisco is a model for the state—and the nation—and we are committed to continuing this leadership role.

Where are Planned Parenthood Northern California health centers now, and why do you need to relocate?

We have maximized service capacity at our former location at 1650 Valencia in the Mission district, and the need continues to grow each year. Over the last seven years, visit volume at our Valencia health center has increased by 50% and the average wait time for an appointment is six days, longer than the ideal industry standard for reproductive health care.  Our new location will decrease the this wait time.

 

Where exactly is Planned Parenthood relocating? Why did you select this site?

Our flagship is located at 1522 Bush Street, a central location in San Francisco that is highly accessible by public transit. We expect that this central location will reduce the booking time for appointments by half (from an average of six days to three) and increase our visit capacity by 20%.

Our combined health center and adjacent service space will expand from 4,000 sq. ft. to 11,000 sq. ft. and our health center will have a safe, private entrance to protect our patients and staff from intimidation and harassment.

 

Isn’t funding for Planned Parenthood under attack?

Planned Parenthood has been offering life-saving health care and education for 100 years, and we have no plans to stop anytime soon—regardless of the national political climate. We're doubling down in San Francisco, by establishing this flagship location that we designed and own, in the heart of the city. This transformational expansion will establish a true home for our patients and a home for our movement.

About Planned Parenthood Northern California

Where else does Planned Parenthood Northern California operate?

We offer a full range of high-quality reproductive health care services at 17 sites from San Francisco to the Oregon border.

Can you tell me more about the patients that you serve in San Francisco?

Our patients reflect the vibrant diversity of the community we serve. In San Francisco, 200,000+ residents are in need of low-cost health care (60,000 people lack health insurance, and 150,000 qualify for public insurance under Medi-Cal/Medicaid).

Here is a snapshot of the residents we serve in San Francisco:

  • 84% of our patients are women
  • 83% ages 18 to 34
  • 25% Latino 
  • 49% other non-White minorities 
What makes Planned Parenthood Northern California special?

One of the hallmarks of our care at Planned Parenthood is that we protect the privacy and confidentiality of all our patients. We are proud to provide expert and multilingual care with cultural humility, and we strive to understand the needs of all the individuals who seek health care and information from our board-certified clinicians and educators. 

Our materials are inclusive of people of all genders, ethnicities, and sexualities. 

We are one of very few health centers where anyone in need receives care—regardless of immigration status, insurance status or ability to pay. We offer low sliding scale fees and assist patients in applying for public health benefits. We are clinicians, teachers, and caregivers—and any and all residents in San Francisco can depend on us for care. No matter what.

What percentage of your patients are San Francisco residents? 

Approximately 75% of our patients are San Francisco residents; many of the remaining 25% work in San Francisco. We treat over 11,000 patients on an annual basis.

About Our Relocation

What are the changes the community can expect at this new location? Will it offer new amenities or services?

We will continue to provide the same high-quality care.

In addition to our health center, our ancillary space will accommodate our education, training, advocacy programs, and an executive office, with room to grow. The larger space will also house three exciting areas – clinical research, expanded community outreach and convening.

We look forward to opening our doors to our neighbors and community members as we offer meeting space and hosted events to bring together thought leaders, supporters, and community members.

Are you concerned that some of the patients who currently use the Valencia site will have difficulty getting to the new health center?

No. The Bush Street location matches well with our needs based on review of data on patient residence patterns and areas that are medically underserved in the city. The Van Ness Improvement Project, with its multiple new transit options, adds to our confidence that 1522 Bush will be a convenient destination for new and established patients.

When is the new office expected to open?

We plan to offer services at our new flagship location by March 09, 2021!

How many patients will the new health center accommodate?

We expect to provide approximately 20,400 patient visits annually from our Flagship location. We will also serve organizations and individuals who connect with us for our expert advocacy and education services.

Parking and Transportation

What percent of patients currently take public transit?

We don’t currently track this data, but we estimate that transit usage is consistent with already-high rates for the city at large. We anticipate that the multiple transit options near 1522 Bush will drive ridership up further for our patients.

What public transit options are available?

This location is one of the most transit-friendly in the City, with MUNI and the planned Bus Rapid Transit (BRT) system just steps away. It is less than a 20-minute walk from Civic Center BART. 

Funding and Feasibility

How is the relocation being funded?

The extraordinary commitment of the Planned Parenthood Northern California donor community will fund 100% of our Flagship location in San Francisco, as part of our historic Second Century Campaign. 

Are any public dollars being used for the new clinic?

No. Our Flagship expansion is 100% donor-funded. Once we begin providing health services, we will receive reimbursement for our services from private insurers and public entities that make health coverage available to qualified individuals based on income and other factors.

Community Impacts

How does Planned Parenthood work with neighbors and the police to mitigate impacts on nearby residents and businesses from possible protest activity?

Planned Parenthood is deeply committed to ensuring a safe, dignified, and private atmosphere for all our health center locations. Safety is one of our top priorities.

We have a strong record of partnering successfully with City officials, neighbors, and Police Departments throughout our 20-county service area to minimize the impact of occasional protest activity. We fully understand that we must balance respect for our patients and every person’s right to safely access health care services with the constitutional right to free speech. 1522 Bush Street provides us with an exceptional opportunity in a dense urban area to design entrances and landscaping that will foster the most respectful, low-impact environment for our patients, staff, and neighbors. We intend to act as highly responsive, collaborative members of our immediate community, as we do in all locations, throughout the build and into the future.

What security measures will be implemented both for patients and neighbors?

Planned Parenthood standard safety protocols are extensive. We work closely with the SF Police Department to ensure ongoing security in and outside our health centers.

Who do neighbors call if they have concerns about or are impacted by protestors?

Our neighbors are welcome to call, email or stop by to speak with health center staff about any concerns. Our Public Affairs department will be located on-site at the San Francisco flagship to address any in-depth community concerns.

Are sidewalk solicitations or demonstrations frequent at Planned Parenthood?

No. Protester activity is the exception to the norm in all our locations and the frequency largely depends on the physical layout. We identified our Flagship location with this important element in mind.

Public support in San Francisco is broad and deep and can sometimes even include demonstrations in support of Planned Parenthood. When we do expect organized protest activity of any kind, our staff is experienced in working with neighbors and law enforcement to manage these gatherings to ensure that they are low-impact.

Community Outreach

How can I show support for Planned Parenthood?

We are thankful for the support we enjoy in San Francisco, one of the most advanced and inclusive places in the world. We are especially grateful for the outpouring of support right now, as extreme politicians attempt to deny millions of people the health care they need, at Planned Parenthood and other places.

We invite you to join our email list, to stay up-to-date on issues impacting Planned Parenthood.

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