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Birth Control Refills in Iowa and Nebraska

Keeping track of your birth control should be convenient and easy. If you received care in Iowa or Nebraska, whether online or in person at one of our health centers, there are a few ways to request and receive your birth control refills.

We offer refills by mail with free shipping for the pill, patch, or ring. Learn about other convenient options, like text/email reminders and curbside pick-up

Ways to Get your Birth Control


By Mail

You can get your birth control by mail, shipped directly to your door for free. Orders are typically processed within 24-48 hours and you’ll receive your birth control in the mail within 3-5 business days.

Pick-up at Health Center

If you need your prescription sooner, refills may be picked up anytime a health center is open. To reduce your wait time, we encourage you to request your prescription at least one business day ahead of time.

Screening for symptoms and a temperature check are required if you visit a health center.

How to request a refill

  1. Visit your patient portal and log in.

(Don't have a patient portal account? Call 1-800-230-7526 to get started)

  1. Go to the “Mail” tab.
  2. Write a message stating you’d like a refill of your birth control.
    1. For free shipping and delivery, provide an up to date mailing address, including unit or apartment number. We will send you a portal message with the USPS tracking number so you can track the package.
    2. For pick-up in a health center, tell us which Planned Parenthood health center location and when you will arrive for pick-up.

Call us.

The easiest and fastest way to request a refill is through the patient portal

If you’d like to request a refill over the phone, call us at 877-811-7526 during business hours.

Refills at your convenience

Your birth control, your way – because taking care of your sexual health should be easy.


Text/Email Reminders: Patients using Medicaid can opt in to receive text and/or email refill reminders, so you never miss a day. 


There are three easy ways to sign up for these services:

  1. Request via the patient portal
  2. Enroll at the time of your next appointment at a health center.
  3. Call 1-855-831-6346 and choose option 3 (During business hours)


Curbside Pick-up: Some health centers offer curbside pick-up. If your health center offers curbside pick-up, you’ll see a sign near the entrance with instructions. Text us at the number of the sign to let us know you’ve arrived for curbside pick-up.