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Knoxville Mobile Health Unit of Knoxville, TN

Women's Health Clinic

We must pause services at our Knoxville Mobile Health Unit due to an emergency with our medical provider. We are seeking a replacement and planning to reopen our new health center on N Cherry St in July. Appointments available, call 1-866-711-1717.

About This Health Center

Operated by: Planned Parenthood of Tennessee and North Mississippi

Care No Matter What

Planned Parenthood is one of the nation’s leading providers of high-quality, affordable health care, and the nation’s largest provider of sex education. With or without insurance, you can always come to us for your health care. If you're concerned about cost, you may qualify for low- or no-cost services.

Language & Interpreters

English
Interpretation by telephone available for other languages.

Please let us know if you need an interpreter when scheduling your appointment.

Fax: 901-339-6509

Appointments

You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call 866-711-1717 to book your appointment. Health center staff can also answer any questions you may have.

We must pause services at our Knoxville Mobile Health Unit due to an emergency with our medical provider. We are seeking a replacement and planning to reopen our new health center on N Cherry St in July. Appointments available! Please call 866-711-1717 to book yours today!

Please note that we'll be closed on these holidays: New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day
Book Online

Insurance & Payments

Everyone deserves affordable health care. If you're concerned about cost, you may qualify for low- or no-cost services. With or without insurance, you can always come to us for health care.

I don’t have insurance or Medicaid

If you don't have insurance, you may qualify for a state-funded program or a lower fee scale. If you’re worried about cost, ask us about how you can get health care that fits your budget.

Payment Information

Most of our services are now available for free or reduced-cost, on a sliding-fee scale based on income and family-size. These services include annual wellness exams, pregnancy testing, screenings for cervical and breast cancer, STI testing and treatment, gender-affirming care, and a wide range of birth control methods and supplies, among others. You have the right to a cost estimate. If you do not, have healthcare insurance or you will not be using your insurance for your care at Planned Parenthood, by law you have the right to receive a good faith estimate for the care you are seeking if you schedule your appointment at least three business days in advance. At your request, PPTNM will send you an estimate of the expected charges by mail or email at least one day before your visit. If you are scheduling an appointment online, if you do not provide us with a way to communicate your good faith estimate, we will make it available for you to pick up in person 1-3 business days after scheduling. If you prefer to receive your GFE by email, please contact us at 866-711-1717. Please note that the actual cost of services will differ from the estimated cost if you qualify for discounts, if you have a change in insurance status, or if your services change once you are at the health center. If you are not ready to book an appointment yet you can call our Call Center at 866-711-1717 to request a good faith estimate of charges for the services you are seeking and costs related to those services. If your scheduled appointment does not allow three days to provide the good faith estimate, PPTNM will provide a verbal estimate of charges, but you will not receive a written estimate prior to your appointment. For more information about your rights under the law, visit CMS.gov/nosurprises Our fees are based on your household income. We’ll never turn you away from the care you need because of your inability to pay.

Other Options

If you do not have health insurance, read about health insurance options to find out how to get more affordable coverage and what to consider when choosing a plan.

I have insurance or Medicaid

We take the following insurance:

  • Aetna PPO
  • Amerigroup Tenncare
  • AmBetter of Tennessee
  • All Well from Magnolia Health Plan
  • Blue Cross Blue Shield PPO
  • BlueCare Tenncare
  • BlueCare Plus
  • BlueCard (Out of State BCBS) PPO
  • Blue Cross Blue Shield Federal Employee Program
  • Cigna PPO, Open Access, and Local Plans
  • Cigna + Oscar
  • Humana Choice Care PPO
  • Medicare
  • Meritain Health
  • Mississippi Medicaid
  • Magnolia Health Plan
  • MultiPlan Network
  • PHCS Network
  • Oscar Health Plans
  • United Healthcare PPO, EPO, POS
  • GEHA
  • Golden Rule
  • Oxford Health Plan
  • UMR
  • United Healthcare Student Resources
  • United Healthcare VA CCN (with referral from PCP)
  • United Healthcare Medicare Advantage
  • United Healthcare Dual Complete
  • United Healthcare Community Plan of TN Tenncare
  • Tricare Standard
  • Tricare for Life
  • Tricare Prime (with referral from PCP)
  • Tricare Active Duty (with referral from PCP)
  • All HMO plans MUST have referral from PCP

We accept many private and public insurance plans. If you don't see your insurance listed, please call us at 866-711-1717.

Medicaid Options

Medicaid accepted.

That includes TN Medicaid Managed Care Plans: BlueCare Amerigroup United Healthcare Community Plan of TN.

Services Coverage

Most health insurance plans now cover prescription birth control, annual wellness exams, and STI/HIV screenings with no copay, and many other services with some copay required. Contact your health insurance company directly to make sure that the services you need are covered and what, if any, out of pocket costs you might have.

Additional Payment Information

Payment is expected at time of service unless other arrangements have been made. We accept:

  • Major Credit/Debit Cards

  • For security reasons, we cannot accept cash. We accept all major credit cards.  We do not accept personal checks. 
  • If you are paying by credit card, the person whose name is on the credit card must be present and show a valid ID. 

Additional patient resources are available online for this location to help you get the care you need when you need it.

More Information

Appointment Policies and Information

Please note, we will be closed the week of 12/25/2023 and will re-open on 1/2/2024. Because we are mobile, please call 1-866-711-1717 for the location of your appointment.

We are currently not providing ultrasounds for pregnancy dating or Gardasil vaccines at this location.

Childcare Policies

Children under the age of 12 are not allowed in the waiting area unsupervised.

We’re unable to provide childcare at our health center. For safety reasons children need to be accompanied by an adult when they’re in the waiting room. Only infants can accompany you to the exam room. Please bring a friend or family member to be with your children if you don’t have childcare at home.

Hours

Retrieving hours...

Day
Hours
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Planned Parenthood health centers are operated by regional Planned Parenthood affiliate organizations.

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