Gender Affirming Care Information and Instructions

Visit Instructions: Gender Affirming Care

Thank you for choosing Planned Parenthood as your Gender Affirming Care provider.

Our services are provided with informed consent.  We will review the risks and benefits of hormone therapy with you and answer any questions you may have. Patients in our Gender Affirming Care program are not required to attend therapy or counseling or provide proof that they have done so.

Visit Instructions for Estrogen and Testosterone based Gender Affirming Care:

• At your visit, we will review some medical history, provide you with information regarding your care, and assist you with insurance or payment issues.
• If you have further questions please call our Gender Affirming Care Patient Navigator at (805) 214-3539, send a message via our Patient Portal, or email us at [email protected].

For Your Visit:

• Remember to bring a valid photo ID.
• Bring in your Medi-Cal, CenCal, Gold Coast, FamilyPACT, or insurance card at the time of your visit. If you call us with that information ahead of time it will expedite the process and reduce your time in the health center. 
• Payment is expected at time of service. We happily accept cash or Visa, Mastercard or Discover as long as the cardholder is present and has a valid photo ID. We do not accept checks or American Express.
• For their comfort and safety we ask that you not bring children. If you bring a child they must be accompanied by an adult (at least 18 years old) at all times in the reception area. Children are not allowed in exam rooms.
• If you are running late, call us at 888-898-3806, so that we can provide you with your options for the day. If you are late, we do reserve the right to reschedule.
• Please let us know 24 hours in advance if you need to cancel or reschedule your appointment

Please call us at 888-898-3806 with any questions.  Our agents will be happy to assist you.