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Telehealth

For patients living in Maine, New Hampshire, or Vermont, we are proud to offer Telehealth visits for most of our services. Connect with one of our expert providers through phone or video to get your sexual and reproductive health care needs met—without having to leave home! A video connection may be required. Call us at 866-476-1321 for details.

Our Telehealth services include:

  • Abortion pills  - visit this page to learn about accepted insurance, special programs to help offset cost, and technology requirements.
  • Birth control - the pill, patch, or ring, the shot (self-injection),
    natural family planning, or help switching methods
  • Emergency contraception pills
  • Gender affirming hormone therapy
  • HIV prevention medication, PrEP and PEP
  • Pregnancy options counseling
  • Sexually transmitted infections (STI) screening and treatment
  • Urinary tract infection treatment
  • Menopausal hormone therapy
  • Mental and behavioral telehealth counseling for current patients in Vermont and Maine
  • Help quitting smoking
  • Support for mild depression and anxiety
  • Support for PMS
  • Well person check-ups up to age 24
What technology do I need for a Telehealth appointment?

All patients need to sign-up for Planned Parenthood’s patient portal MyChart to complete a telehealth appointment. When you book your telehealth appointment, a link will be sent to the email address you provided and will include instructions on how to sign up for MyChart. This email will have a subject line “Signup information for MyChart.” The link is good for 14 days and then will expire.

Read these troubleshooting tips if you run into any issues. 

Where do I need to be located for a Telehealth appointment?

You need to be in Maine, New Hampshire or Vermont during your visit. You can be in any home, building, parked car, or other place that is easy for you! 

How much does it cost? Do you take insurance?

The cost depends on the service you're being seen for, but there is no difference in cost for Telehealth or health center visits. We accept most insurance, including Anthem, BlueCross, Cigna, MaineCare, MVP, and Medicaid. We can work with you to determine if your insurance is active the day of your appointment. We also see many people without insurance and have programs available to help reduce the cost of care. This includes a sliding fee scale based on income and family size. We also have special programs that may allow you to receive free family planning services. 

Telehealth visit for abortion pills: Accepted insurance and special programs are a little different. Click here to learn more.

What if I'm prescribed medication during my appointment? How do I get it?

We can mail some medications to an address of your choice in Maine, New Hampshire, or Vermont. You can pick up your medication at a pharmacy near you. Or you can pick up medications at your nearest Planned Parenthood location. If you need tests, we can mail them to you, you can get them done at your nearest Planned Parenthood location, or we can send the testing order to a testing place near you.