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If at any time during your visit you would like to inform a staff member that you are not in a safe or private space, or if you feel like someone is forcing you to have this appointment against your will, please utilize the "Violence at Home Signal" for help, as shown in the graphic above. We will discreetly get you the assistance you need in order to ensure your safety.

Telehealth FAQs

What services can I receive via Telehealth?

Birth Control- Pills, patch, ring, depo shot, and Ella

UTI, BV, Yeast Infection, Herpes Treatment

 STI testing- At an outside lab or one of our centers

How do I connect with the provider?

Teladoc is our video chat platform. You will receive a link for your appointment that will have prompts for downloading the app and getting into the appointment.

You will connect with a Patient Navigator first and then will be connected to the provider

Will I have to expose myself on camera during my telehealth visit?
 

No, you will not have to expose yourself on camera. Many visits can be addressed with simple questions and answers. If your provider needs more information to provide your care, they will let you know during your telehealth visit so you can decide how you want to continue.

How much is it if I don’t have insurance?

$50 flat rate fee

Minors without insurance are free

Do I need to bring anything to my appointment?

For some prescriptions, we need an up-to-date blood pressure reading before we can release medications. Please make sure to have an updated blood pressure reading prior to your appointment if possible.

What if I have trouble connecting to my appointment, what should I do?

First, check your WIFI/Data connection. If you're still having issues connecting, call 267-766-9513 and someone will help get you connected.

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