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Ready to make your telehealth appointment?

Telehealth

When in-person visits don't work for you, PPKeystone is proud to offer high-quality, affordable health care that connects you with our expert providers wherever you are.

No Appointment Needed with Our App!

You can get birth control, UTI treatment, or emergency contraception without even needing to do a telehealth appointment. Just download our app, answer some health questions, and get your prescription!

Get The App

Services Offered Through Telehealth

Telehealth services allow you to have a virtual video visit with one of our licensed clinicians. Telehealth can be a good solution for the following types of health care needs:

Birth Control

Birth control options available through telehealth are

  • Pill
  • Patch
  • Ring
  • Depo shot

For most of these methods, you can pick up your prescription at your pharmacy.

For the shot, you will pick up your prescription at your pharmacy of choice along with instructions for self-injection or you can pick it up from your pharmacy and then schedule a quick injection visit at one of our centers.

You can also get the pill, patch, or ring through our app, PPDirect

Book Now
Emergency Contraception

Through telehealth, we can provide you with a prescription for the emergency contraception pill, Ella, which you can then pick up at your local pharmacy. If you don't need a consultation and would rather have an over-the-counter pill (like Plan B or E-Contra-Z) you can just drop in our health center any time we're open.

You can also get emergency contraception through our app, PPDirect

Book Now
Gender Affirming Hormone Therapy

Gender-affirming hormone therapy is available through PPKeystone's telehealth service, but depending on your history, it might require you to go to a lab or one of our health centers to have blood drawn or to get other important tests. Click the button below to learn more.

Book Now Learn More
STD/STI Screening and Treatment

Some STDs/STIs can be evaluated and treated without testing, but depending on what your symptoms are, you might need to go to a lab or one of our health centers to provide a sample. Because of this, you can't book this telehealth appointment online. Please call so we can help you find out if you need to be seen in person or not.

Call Now
Urinary Tract Infection (UTI) Treatment

Most of the time, a urinary tract infection can be treated without testing. You can make a telehealth appointment online by selecting "Pain/Inflammation/Infection Exam" from the online scheduler or you can submit a request for treatment in our app — no appointment needed

Go to scheduler.
Vaginitis Treatment (Bacterial Vaginosis/Yeast Infection)

Bacterial vaginosis and yeast infections are easily treatable through telehealth. Simply select "Pain/Inflammation/Infection Exam" in the online scheduler

Go to scheduler.
Rash or Lesion Evaluation and Treatment

Evaluation and treatment of a rash or lesion can be done through telehealth most of the time, although, depending on your symptoms, you may need in-person evaluation for labs or to confirm the diagnosis. Schedule your telehealth appointment in the online appointment system by selecting "Pain/Inflammation/Infection Exam" as your visit reason

Go to online appointment system

Paying For Your Visit

Using insurance?

PPKeystone is accepting insurance for Telehealth visits. For a list of insurance providers we accept, please click here. Please have your insurance information ready at the time of your appointment. 

Not using insurance?

Patients without insurance will be charged a $50 fee. Please have your credit card information ready at the time of your appointment. Any required/recommended labs and/or medications may have additional costs.

Any patients under the age of 18 without insurance will not be charged for appointments. Any required/recommended labs and/or medications may have additional costs.

Telehealth FAQs

How do I make an appointment for telehealth?

You can schedule a telehealth appointment online here or you can call 1-800-230-7526.

How do I connect with the provider?

We use a secure video chat platform called Teladoc.

Before your appointment, you will receive a link to download the Teladoc app. The link will also have instructions for getting into your appointment through the app.

You will connect with a Patient Navigator first and then will be connected to the provider.

Will I have to expose myself on camera during my telehealth visit?
 

No, you will not have to expose yourself on camera. Many visits can be addressed with simple questions and answers. If your provider needs more information to provide your care, they will let you know during your telehealth visit so you can decide how you want to continue.

Do I need to bring anything to my appointment?

For some prescriptions, an up-to-date blood pressure reading is needed before we can release medications. If possible, please have an updated blood pressure reading prior to your appointment.

I am having trouble connecting to my appointment, what should I do?

First, check your WIFI/Data connection. If you're still having issues connecting, call 267-766-9513 and someone will help get you connected.

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