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Culture Change

Beginning in early 2021, Planned Parenthood of Central and Western New York has been working through transformation change and all the “growing pains” that accompany it. From denial to resistance, through exploration of the “new normal” and now firmly engaged and committed, PPCWNY has begun to harvest the fruit that grew from a seed planted many months ago. 

This affiliate-wide commitment to culture change is a significant part of our 2022—2024 Strategic Plan. The only way we’re going to achieve our strategic vision is if we have collaborative energy—we need to change our language and our behavior. Comprehensive institutional cultural change begins at the top with our executive leadership team who must model the behaviors we want to see in our managers.

This is a tremendous effort, and we are engaged in our work. While we’re on the road to getting there, incremental change is hard to see when we’re spread out across 18 counties.

One thing we’ve learned through this culture change work is our staff is poised and ready. They are committed to the work they do every day and are committed to our mission, vision, and values.


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