Go to Content Go to Navigation Go to Navigation Go to Site Search Homepage

Patient Navigator Program Opens in Buffalo

Planned Parenthood of Central and Western New York began piloting a Patient Navigator Program in our Buffalo Health Center. The Patient Navigator helps individuals most impacted by systems of systemic racism and oppression identified through Social Determinants of Health (SDoH) barriers.

SDoH barriers include, but are not limited to: food insecurity or inaccessibility; barriers to educational and employment opportunities; transportation issues (which can impact access to pharmacies, medical appointments, etc.); lack of access to childcare, housing, and utility services; and lack of access to mental health resources or legal aid. Any and all Social Determinants of Health barriers have an impact on a patient’s overall health outcomes.

The Patient Navigator will work with the patient and their medical team at the Buffalo Health Center to identify needs, connect the patient with available resources (simultaneously vetting the resources), and in some cases act as the initial contact to services for the patient.

The Patient Navigator Program was made possible in part by a generous donation from the Cravens Foundation. At this time, the Patient Navigator will only serve patients with a Buffalo area address to maintain equity. We plan on expanding this role to serve other patients in our 18-county service area soon.

Planned Parenthood cares about your data privacy. We and our third-party vendors use cookies and other tools to collect, store, monitor, and analyze information about your interaction with our site to improve performance, analyze your use of our sites and assist in our marketing efforts. You may opt out of the use of these cookies and other tools at any time by visiting Cookie Settings. By clicking “Allow All Cookies” you consent to our collection and use of such data, and our Terms of Use. For more information, see our Privacy Notice.

Cookie Settings

Planned Parenthood cares about your data privacy. We and our third-party vendors, use cookies, pixels, and other tracking technologies to collect, store, monitor, and process certain information about you when you access and use our services, read our emails, or otherwise engage with us. The information collected might relate to you, your preferences, or your device. We use that information to make the site work, analyze performance and traffic on our website, to provide a more personalized web experience, and assist in our marketing efforts. We also share information with our social media, advertising, and analytics partners. You can change your default settings according to your preference. You cannot opt-out of required cookies when utilizing our site; this includes necessary cookies that help our site to function (such as remembering your cookie preference settings). For more information, please see our Privacy Notice.

Marketing

On

We use online advertising to promote our mission and help constituents find our services. Marketing pixels help us measure the success of our campaigns.

Performance

On

We use qualitative data, including session replay, to learn about your user experience and improve our products and services.

Analytics

On

We use web analytics to help us understand user engagement with our website, trends, and overall reach of our products.