Planned Parenthood

Western Pennsylvania


Health Care Assistant/Call Center Agent 

PPWP is seeking intelligent and compassionate people to work for a mission driven organization as full time (5 days/week) and part time Health Care Assistants/Call Center Agents.  These positions offer a variety of employment opportunities which may include positions in our Pittsburgh and Bridgeville family planning health centers, in our abortion service and in our call center.

Planned Parenthood’s family planning health center team provides gynecologic services, birth control and STI testing and treatment services to men and women. Responsibilities in the family planning centers include both front and back office duties: registering clients, working in the lab, preparing the client for their visit and providing client education.  

The Health Care Assistant working in the Abortion Services is responsible for registering patients, conducting all elements of the pre-procedure interview, utilizing relaxation techniques with patients to reduce anxiety during the procedure, assisting the physician in room management during the procedure, and coordinating the activities of staff and physicians in the clinic flow.

Call Center Agent responsibilities involve making appointments for clients who are seeking medical services at Planned Parenthood.  

Email Alicia Romano, [email protected], to apply. Please indicate in your response if you are interested in a call center or clinic-focused position or either.  

We are looking for people with excellent customer service skills and attention to detail to be part of our healthcare team.  Venipuncture skills are preferred.  The successful candidates must have transportation to work in both the Pittsburgh and Bridgeville health centers.  

The PPWP offers an excellent benefit package including paid time off, employer paid medical, dental and vision benefits, life insurance and a 401(k) plan.   
PPWP encourages applicants from diverse backgrounds to apply. PPWP is an Equal Opportunity Employer.

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