Check-in Time: Please plan to arrive 10 minutes before your scheduled appointment time to allow for check-in. For example, if you schedule an appointment for 2:10pm, please plan to arrive for check-in at 2:00pm.

Patient Privacy: Due to patient privacy laws and policies, appointments can be made by someone other than the patient but changes to existing appointments, cancelling appointments, and requesting medical information must be done by the patient, even if the patient is a minor. You are welcome to bring another person to accompany you to your visit, but please be aware that you will be called back by yourself first. After some brief, confidential medical questions, your guest will be welcome to join you.

Late Policy: If you are 10 or more minutes late to your appointment, it will be up to the clinic whether or not you will need to be rescheduled. If you think you will be later than 10 minutes, please call us at 541-344-9411.

 

Symptoms: Symptoms in the genital area can vary in terms of severity and type. Typically, a symptom is a physical sign that something is irregular and might give you cause to call us. Depending on your symptoms, we may refer you out to specialist or primary care physician. Examples of symptoms include:

  • Irregular bleeding (too much, too little, not at the right time, no period)

  • Irregular cramping

  • Discharge

  • Odor

  • Bumps

  • Rashes

  • Sores (on mouth or genitals)

  • Breast lump

 

Annual Exam: Annual Exams are a general review of your reproductive health. These are done when you have no symptoms of any kind and when you are not on your period. An Annual Exam typically includes:

  • Medical history

  • A pelvic exam

  • A pap smear (once every 3 years, unless you’ve had an abnormal result the previous year)

  • A clinical breast exam

  • Testing for sexually transmitted infections

  • Birth control options consultation and renewal

  • Referrals as needed

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

  • Documents for CCare (if needed)

*Paying For Your Visit

 

Birth Control Consultation: This is a non-exam appointment to get a prescription for birth control options like the pill, patch, ring, or shot. We can also test you for gonorrhea, chlamydia, and HIV. Reasons for a visit like this include:

  • Renewing a prescription for a birth control you are already on

  • Changing to a new kind of birth control

  • Getting emergency contraception

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

  • Documents for CCare (if needed)

*Paying For Your Visit

 

Implant (Insertion/Exchange/Removal): The implant is a small matchstick sized birth control which is inserted into your arm. For your visit, make sure to wear a short sleeved shirt or a tank top. If you have scheduled to have the implant removed and you are looking to prevent pregnancy, we recommend that you do not have sex without a condom for 5 days prior to your appointment.

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

  • Documents for CCare (if needed)

*Paying For Your Visit

 

IUC/IUD (Insertion/Exchange/Removal): The IUC or IUD is a small “T” shaped device which is inserted into the uterus.

Insertion:

  • There must be no unprotected sex in the last 3 weeks (21 days) so that we can run an accurate pregnancy test before insertion. Abstinence, using hormonal birth control correctly and/or using a condom every single time is a requirement for an insertion.

  • Take 800mg of ibuprofen 1 hour before your appointment.  

Exchange:

  • Take 800mg of ibuprofen 1 hour before your appointment.

Removal:

  • If you are not seeking pregnancy, we recommend using condoms or abstaining for 5 days prior to your appointment.

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

  • Documents for CCare (if needed)

*Paying For Your Visit

 

Pregnancy Test: Our pregnancy tests are at no out of pocket expense to you! This test requires a urine sample, so please drink water before you arrive.

STI/STD Testing: There are a variety of ways to get testing done with us. If you have any questions or concerns, please feel free to call us at 541-344-9411 to talk to us about how to get the testing you’re looking for.

Timing: Timing is an important factor when it comes to getting accurate results from STI screening. Gonorrhea and chlamydia take two weeks from an exposure to when a test would be accurate. Anything to do with blood testing (HIV, Hepatitis, Herpes, and Syphilis) takes 3 months from an exposure to when testing would be accurate.

With Symptoms:

  • If you have sores which you think might be a herpes outbreak, we will need to see you within 3 days of the sore first appearing to take a culture. We currently cannot take cultures on Fridays.

  • Female bodied: Symptoms of any kind require an exam for an accurate diagnosis. You may or may not be given a referral for blood work.

  • Male bodied: Visible symptoms (like bumps, rashes, or sores) will require an exam while non-visible symptoms (like painful urination or discharge) can be diagnosed with a urine test.

Without  Symptoms:

  • Female bodied: We can test you for chlamydia and gonorrhea without an exam. You will be tested from a self-swab in the vagina. HIV testing can be done by taking a small amount of blood from a finger prick. Other testing will require a referral for blood work.

  • Male bodied: We can test you for gonorrhea and chlamydia without an exam. You will be asked for a urine sample when you arrive. HIV testing can be done by taking a small amount of blood from a finger prick. Other testing will require a referral for blood work.

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

*Paying For Your Visit

 

Urinary Tract Infection (UTI): Diagnosing a UTI can be done with a urine sample, so please drink water before your appointment. Please refrain from taking AZO (over the counter medication) for 24 hours prior to your appointment as it can affect your testing.

If you have ever been diagnosed with a UTI by a medical professional before and been a patient with us in the last 3 years, please call us at 541-344-9411. There is a possibility that we can triage you over the phone without an appointment.

What to bring:

  • Your photo ID

  • Your health insurance information (if any)

  • Payment for your visit (if any)

*Paying For Your Visit

 

Abortion: Please call us at 541-344-9411 to confirm how to prepare for your abortion appointment.

 

Pre-Vasectomy Counsel: A pre-vasectomy counsel is required if you are getting your vasectomy with us or through a referral.

If you are in the Rogue Valley, this will be an informational session and you will receive referral information in the mail following your appointment.

If you are in Lane County, this will be a short physical exam and an informational session and you will receive referral information or preparatory information in the mail following your appointment.  

What to bring:

  • Your photo ID

  • Documents for CCare (if needed)

  • Your health insurance information (if any)

  • Payment for your visit (if any)

*Paying For Your Visit

*Vasectomy Services

 

Vasectomy: A vasectomy can be scheduled following a pre-vasectomy counsel at our Eugene-Springfield Regional Health Center. Depending on what insurance or funding is paying for your visit, there may be a 30 day waiting period.

If you have scheduled a vasectomy with Planned Parenthood of Southwestern Oregon and have not received your vasectomy information packet in the mail prior to your visit, please call us at 541-344-9411.

Instructions:

  • Take a shower daily for 3 days prior to your vasectomy. Wash penis and scrotum well with Hibiclens© the day of your vasectomy.

  • Trim any hair from the front side of your scrotum.

  • Eat a light meal before you come to the clinic.

  • DO NOT use any alcohol or drugs for 24 hours before your vasectomy.

  • DO NOT use aspirin for one week prior to your vasectomy.

  • Plan to be at the clinic for at least 1 ½ hours.

  • Plan to do no physical work or heavy exercise for 7 days after your procedure

What to bring:

  • Your photo ID

  • Payment for your visit (if any)

  • Close-fitting jockey style briefs, jockstrap, or athletic supporter

  • Medication prescribed by physician at the time of your pre-vasectomy counsel. Take medication as directed just prior to checking in for your vasectomy appointment

  • Someone to drive you home.

*Paying For Your Visit

*Vasectomy Services