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You may cancel your training registration or scheduled workshop up to ten (10) business days before the selected class or workshop; your fee will be refunded less a $10 processing fee for each registrant or for your organization.  If you need to cancel fewer than ten (10) business days before the selected class or scheduled workshop, we are unable to process a refund.  However, you may send a substitute in your place, transfer your registration to another PPLM training session, or schedule another workshop for your organization within twelve months (you must contact us ten (10) business days prior to the start of the originally registered training to qualify for a transfer).  If PPLM needs to cancel a training for any reason, we will contact you as far in advance as possible.  If we are unable to reschedule, we will refund the full registration fee. 

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We, and our third-party partners, use cookies, pixels, and other tracking technologies to collect, store, monitor, and process certain information about you when you access and use our services, read our emails, or otherwise engage with us. The information collected might relate to you, your preferences, or your device. We use that information to make the site work, analyze performance and traffic on our website, to provide a more personalized web experience, and assist in our marketing efforts. We also share information with our social media, advertising, and analytics partners. You can change your default settings according to your preference. You cannot opt-out of required cookies when utilizing our site; this includes necessary cookies that help our site to function (such as remembering your cookie preference settings). For more information, please see our Privacy Notice.

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We use online advertising to promote our mission and help constituents find our services. Marketing pixels help us measure the success of our campaigns.

User Feedback and Session Replay

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We use qualitative data from LogRocket, UserZoom, Hotjar and AB Tasty to learn about your user experience and improve our products and services. LogRocket allows us to view session replays.