Planning for your visit

Below are instructions to help you prepare for your visit. If you have any questions, please contact us at 800-230-7526 (PLAN).

If you develop a fever, cough, shortness of breath, chills, muscle pain, congestion, or runny nose, please consider rescheduling your appointment for when you are feeling better. If you are unable to reschedule, please wear a mask.

Birth Control

We offer the following birth control methods:

pill
patch
ring
shot
IUDs
implant.

The birth control pill and vaginal ring are available for purchase right in our health centers. We are not in-network with insurance prescription plans for the pill or ring. If you would like to use your insurance for the pill or ring, we can send your prescription to your pharmacy. All prescriptions for the birth control patch are sent to a pharmacy.

You also have the option to have STD/STI testing performed at this visit.

GYN Exam

If your visit is for a GYN exam, also known as a wellness exam or an annual exam, you will have a breast exam and an internal pelvic exam. Depending on your age and medical history, you may need to have a pap test too.

If you are having vaginal symptoms, it is advised you reschedule your appointment to a problem visit.

During this visit, you also have the option to discuss and get started on birth control, switch your birth control method, and get STI testing done before you leave.

Telehealth Visit

Planned Parenthood Keystone is unable to provide telehealth services to patients who are outside of Pennsylvania.

You will receive a link for your virtual appointment no later than 30 minutes prior to your visit.

Please make sure you are in a safe and private environment during your visit. We cannot provided telehealth services while you are driving.

You can find more FAQs about telehealth below.

Paying for your visit

If you are using insurance, please provide your insurance information when you are booking your appointment, so we can check your coverage.

Co-payments or any other out-of-pocket costs can be paid with cash or credit/debit card. If you are using a card with someone else's name on it, that person must be present in the health center and show their ID.

Good Faith Estimate

If you are not using insurance for your visit, before your appointment, we will give you an estimate of how much you can expect to pay for the services you are going to get.

For more details about the Good Faith Estimate, you can download our full notice here.

You can also download a full list of our pricing here.

For more information about insurance and payment, visit our payments info page here.

Telehealth FAQs

What services can I receive via Telehealth?

Birth Control- Pills, patch, ring, depo shot, and Ella

UTI, BV, Yeast Infection, Herpes Treatment

STI testing- At an outside lab or one of our centers

How do you make an appointment for Telehealth?

Online- https://www.plannedparenthood.org/planned-parenthood-keystone/for-patients/our-health-centers

Via Phone- 800.230.PLAN (7526)

How do I connect with the provider?

Teladoc is our video chat platform. You will receive a link for your appointment that will have prompts for downloading the app and getting into the appointment.

You will connect with a Patient Navigator first and then will be connected to the provider

Will I have to expose myself on camera during my telehealth visit?

No, you will not have to expose yourself on camera. Many visits can be addressed with simple questions and answers. If your provider needs more information to provide your care, they will let you know during your telehealth visit so you can decide how you want to continue.

Is insurance accepted?

Yes, please check this page to see if we accept your insurance https://www.plannedparenthood.org/planned-parenthood-keystone/for-patients/forms-and-payment

How much is it if I don’t have insurance?

$50 flat rate fee

Minors without insurance are free

Do I need to bring anything to my appointment?

For some prescriptions, we need an up-to-date blood pressure reading before we can release medications. Please make sure to have an updated blood pressure reading prior to your appointment if possible.

What if I have trouble connecting to my appointment, what should I do?

First, check your WIFI/Data connection. If you're still having issues connecting, call 267-766-9513 and someone will help get you connected.