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Malone Clinic of Malone, NY

Women's Health Clinic

About This Health Center

Operated by: Planned Parenthood of the North Country New York, Inc.

Care No Matter What

Planned Parenthood is one of the nation’s leading providers of high-quality, affordable health care, and the nation’s largest provider of sex education. With or without insurance, you can always come to us for your health care.

Language & Interpreters

English
Interpretation by telephone available for other languages.

Please let us know if you need an interpreter when scheduling your appointment.

Fax: 518-536-9059

Appointments

You can privately and easily book your appointment online for select services 24/7. For the full set of services, you can call 518-483-7150 to book your appointment. Health center staff can also answer any questions you may have.

A number of our services are available through telehealth. For more information about telehealth, or to setup an appointment, visit our Telehealth page!

Please note that we'll be closed on these holidays: New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day
Book Online

Insurance & Payments

Everyone deserves affordable health care. With or without insurance, you can always come to us for health care.

I don’t have insurance or Medicaid

If you don't have insurance, you may qualify for a state-funded program or a lower fee scale. If you’re worried about cost, ask us about how you can get health care that fits your budget.

We’ll never turn you away from the care you need because of your inability to pay.

Other Options

Please bring the following documents if you have them:

  • birth certificate
  • pay stub
  • photo ID
  • proof of residence

If you do not have health insurance, read about health insurance options to find out how to get more affordable coverage and what to consider when choosing a plan.

I have insurance or Medicaid

We take the following insurance:

  • Aetna
  • Blue Cross Blue Shield
  • Blue Shield
  • Blue Shield of Northeastern NY
  • CDPHP
  • ChampVA
  • Cigna
  • Emblem Health of GHI
  • Empire Blue Cross Blue Shield
  • Excellus Blue Cross/Blue Shield
  • Health Now
  • Magnacare
  • Medicare
  • MVP
  • NYS Medicaid
  • NYSHIP Empire Plan
  • POMCO
  • RMSCO
  • St. Lawrence Lewis Ins. Co.
  • Today Option
  • Tricare
  • United
  • US Family Health Plan at Martin's Point
  • Wellcare

We accept many private and public insurance plans. If you don't see your insurance listed, please call us at 518-483-7150.

Medicaid Options

Medicaid, Medicaid Family Planning Benefits Program, and Medicaid for Pregnant Women accepted.

Services Coverage

Most health insurance plans now cover prescription birth control, annual wellness exams, and STI/HIV screenings with no copay, and many other services with some copay required. Contact your health insurance company directly to make sure that the services you need are covered and what, if any, out of pocket costs you might have.

Additional Payment Information

Payment plans are available for many services. Our helpful staff can answer questions you may have about coverage.

Payment is expected at time of service unless other arrangements have been made. We accept:

  • Cash
  • Check
  • Major Credit/Debit Cards
  • Money Orders
  • PPNCNY participates with most insurance programs. Our staff can also help patients apply for the Family Planning Benefit Program, which provides free services and supplies for a full year.

    For more information about the Family Planning Benefits Program for residents of New York State, including a detailed list of appropriate documentation, visit our page For Patients.

More Information

Appointment Policies and Information

Please check-in 15 minutes prior to your scheduled appointment.

Parking on street and parking lot behind building; ring doorbell if using rear entrance.

Please note that we are requiring masks for all individuals who enter our Health Centers: effective starting January 9th, 2024.

Getting a physical for school or employment? Please bring all of the required forms with you.

Childcare Policies

We’re unable to provide childcare at our health center. For safety reasons children need to be accompanied by an adult when they’re in the waiting room. Only infants can accompany you to the exam room. Please bring a friend or family member to be with your children if you don’t have childcare at home.

Only infants and toddlers in a car seat or stroller are allowed in the exam room. Please make arrangements for childcare for any other children.

Services Offered

You can fill your birth control prescriptions at our health center instead of the pharmacy. Must give 48-hour advance notice for prescription refills.

You can come to us for services that don’t require a medical exam. For example, birth control education and supplies; emergency contraception (AKA the morning after pill); pregnancy testing and counseling; STD testing, and testing and treatments for urinary tract infections.

Hours

Retrieving hours...

Day
Hours
Monday
Closed
Tuesday
8:30 am - 5 pm
Wednesday
Closed
Thursday
8:30 am - 5 pm
Friday
Closed
Saturday
Closed
Sunday
Closed

Walk-in Information

You are welcome to walk in any time the Health Center is open to make an appointment or see if there is a same day appointment available. If you have the time to wait, we will make every effort to fit you in the same day. If we can’t see you, we will give you the first priority appointment available.

If you need emergency contraception (AKA the morning after pill), you can walk in anytime we’re open.

Want to be seen ASAP? Walk-in appointments are welcome!  Please note, our health center cannot accommodate walk-ins appointments requiring an in-office procedure (for example, IUD insertions). Please call to confirm that a specific service is available. Additional wait times may also apply.

Patients ages 18 and under that walk-in for an appointment will be seen the same day, up to the last 15 minutes of the day.  

Patients ages 19 and above that walk-in for an appointment will be seen the same day, up to 60 minutes before the end of the day.

Planned Parenthood health centers are operated by regional Planned Parenthood affiliate organizations.

Learn more about our services.

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