Hours of Operation
|Mon||8:00 a.m. – 5:00 p.m.|
|Tues||10:00 a.m. – 7:00 p.m.|
|Wed||12:30 p.m. – 7:00 p.m.|
|Thurs||8:00 a.m. – 5:00 p.m.|
|Fri||8:00 a.m. – 5:00 p.m.|
Birth control refill pick ups are available: During business hours. Please call ahead.
At this health center you can come in for appointments that do not require a medical exam. For example, birth control education and supplies; emergency contraception (morning after pill); pregnancy testing and counseling; STD testing; testing and treatment for urinary tract infections.
We do not provide childcare services. We request that you please make childcare arrangements.
Children under the age of 1 are not allowed to wait unsupervised in the waiting area.
Only infants and toddlers in a car seat or stroller are allowed into the exam room. We request that you please make arrangements for childcare for any other children.
Please arrive 10 minutes prior to your scheduled appointment to check in and complete paperwork.
If you are uninsured, you may qualify for a state-funded program or a lower fee scale.
Please bring the following documents:
- photo ID
- proof of residence
- pay stub for most recent 4 weeks
Fees for services are based on your household income.
Please bring proof of income when you arrive for your visit.
You will not be turned away because of your inability to pay.
We accept the following forms of payment:
- Major Credit/Debit Cards
- Money Orders
- Personal Checks are not accepted for Abortion Services
Payment is expected at time of service.
Payment plans are available for many services.
If you plan to pay for your visit with a credit card that is not your own, you must bring a letter from the cardholder with you.
Family Planning (FPBP)
Clients with an income that is less than 223% of the federal poverty level may qualify for the state's funding program, the Family Planning Benefit Program (FPBP). Applications are available in our clinics and we will assist you in completing them. Eligible women may receive a birth control method plus routine annual exams and Pap tests. Men can receive condoms and birth control counseling. Both tubal ligation and vasectomy are also covered for those seeking permanent sterilization.
Private Insurance Payments
We accept almost all insurance plans and will typically bill your insurance company directly for services.
For Colposcopy and Abortion Services:
We require preauthorization from your insurance company to make sure the service is covered. Please discuss this with a staff member before your visit and be sure to bring your insurance card with you. Personal checks are not accepted for abortion services.
Please see the provided list of insurance plans to find out which ones include Planned Parenthood as an in-network provider.
Most health insurance plans now cover prescription birth control, annual wellness exams, and HIV and STI screenings with no copay, and many other services with some copay required. You should contact your health insurance company directly to confirm that the services you are interested in are covered, and what, if any, out-of-pocket costs you are required to pay.
Please be sure to bring your insurance card to your visit.
If you do not have health insurance, visit PlannedParenthoodHealthInsuranceFacts.org to find out how to get more affordable coverage and what to consider when choosing a plan.
Donations are welcome at the time of your visit to help support our mission and continue the important work we do.
Our health center supports and welcomes clients regardless of sexual orientation, gender identity, or biological sex, including but not limited to lesbian, gay, bisexual, transgender, queer, questioning, and intersex clients. All services are provided in a respectful and professional manner.
© Planned Parenthood of the Southern Finger Lakes