Appointment Policies and Information
Please arrive 15 minutes prior to your scheduled appointment to check in and complete paperwork.
We now offer many services through Telehealth. You can schedule a virtual visit for birth control, STI Testing, PrEP, Gender Affirming Hormone Therapy, infection checks, and pregnancy tests.
All Patients must bring an acceptable form of ID with you at the time of your appointment. Whichever form of ID you choose to bring must be an original copy and cannot be damaged or altered in any way. Acceptable forms of government issued photo ID are listed below.
• Driver’s License
• State issued ID card
• Military ID card
If you do not have a government issued photo ID, you must bring one form of photo ID (like a school ID card) and a form of identification that proves your age (Like a birth certificate).
We’re unable to provide childcare at our health center. For safety reasons children need to be accompanied by an adult when they’re in the waiting room. Only infants can accompany you to the exam room. Please bring a friend or family member to be with your children if you don’t have childcare at home.
Only infants and toddlers in a car seat or stroller are allowed in the exam room. Please make arrangements for childcare for any other children.
Specially trained staff are available for people with developmental disabilities.
You can fill your birth control prescriptions at our health center instead of the pharmacy. Patients can call ahead to request a refill two hours or more before they wish to pick it up to make sure it's ready when they arrive.
Mail-A-Pill is available to patients with a current prescription for some of the birth control pills we offer in the Health Center. Mail-A-Pill is the easy and convenient way to have your birth control shipped directly to your door. Call us for more details on how you can sign up.