Refund Policy

Refund Policy when purchasing tickets online, etc.

Events: Refunds are provided 10 calendar days prior to an event.  For tickets under $40, the cancellation fee is $5 per ticket; for tickets over $40, the fee is $15 per ticket. There are NO REFUNDS made within 10 calendar days of the start of an event. You will receive a check for the amount owed to you within 20 business days.
Conferences: Refunds are provided, less a $25 cancellation fee, up to one month prior to the event start date. After that, no refunds will be made though registration may be transferred to a substitute participant from the same organization.
If you have any additional questions, please contact our Development Department at 206-328-7529 or by email at

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