Planned Parenthood

Western Pennsylvania


TITLE: Medical Office Manager

LOCATION: Planned Parenthood of Western Pennsylvania—Bridgeville and Moon Township

Responsibilities include:

  • monitoring clinic operation measures including productivity, revenue and service volume,
  • maintaining the flow of the health center,
  • providing oversight and support for health center responsibilities and ensuring work is completed competently and timely,
  • ensuring customer service standards are met,
  • completing risk and quality management responsibilities,
  • participating in the patient contact and follow-up process,
  • supervising staff including the orientation, training and competency assessment for health care assistants.

In completing the responsibilities of this position the medical office manager must demonstrate:

  • concern for meeting internal and external customer needs, 
  • progress in meeting revenue cycle and productivity goals,
  • effective problem solving skills,
  • ability to understand and address fairly diversity issues including racial,
  • ethnic, socioeconomic, sexual orientation, age,
  • capacity to relate well to people in a non-judgmental manner with empathy,
  • maintain patient confidentiality,
  • adhere to all applicable policies and regulations,
  • work collaboratively with diverse staff.

The medical office manager must have:

  •         adequate mobility to perform health center duties,
  •  ability to travel between health center locations,
  • ability to document information on files,
  • ability to use telecommunications,
  • visual ability for completing administrative and lab tasks,
  • ability to effectively  address challenging patient behavior in a constructive manner

The qualifications for this position include: 

  •  minimum one year supervisory experience, 
  • minimum one year experience working in a medical office setting, 
  • availability to work some evenings and Saturdays.

Excellent benefit package provided. Planned Parenthood is an equal opportunity employer.

To apply, please send resume and cover letter to Alicia Romano at

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