Planned Parenthood

Western Pennsylvania


Medical Office Manager

Location: Downtown Pittsburgh


The medical office manager is responsible for oversight of clinic operations at the Pittsburgh  Family Planning Center.  

This includes

  • monitoring clinic operation measures including productivity, revenue and service volume
  • maintaining the flow of the health center
  • providing oversight and support for health center responsibilities and ensuring work is completed competently and timely
  • ensuring customer service standards are met
  • completing risk and quality management responsibilities
  • participating in the patient contact and follow-up process
  • supervising staff including the orientation, training and competency assessment for health care assistants


In completing the responsibilities of this position the medical office manager must demonstrate


  • concern for meeting internal and external customer needs,
  • progress in meeting revenue cycle and productivity goals,
  • effective problem solving skills,
  • ability to understand and address fairly diversity issues including racial,  
  • ethnic, socioeconomic, sexual orientation, age,
  • capacity to relate well to people in a non-judgmental manner with empathy,
  • maintain patient confidentiality,
  • adhere to all applicable policies and regulations,
  • work collaboratively with diverse staff.


The medical office manager must have

  • adequate mobility to perform health center duties,
  • ability to document information on files,
  • ability to use telecommunications,
  • visual ability for completing administrative and lab tasks,
  • ability to effectively  address challenging patient behavior in a constructive



The qualifications for this position include:


  • minimum one year experience working in a medical office setting, 
  • supervisory experience preferred,
  • availability to work some evenings and Saturdays.


Interested candidates should send a resume, cover letter and salary requirements to Alicia Romano at


Planned Parenthood of Western PA is an equal opportunity employer. 



Health Care Assistant

Reports To: Family Planning Services Supervisor

Hours: Part time

Location: Moon/Bridgeville or Greensburg




Planned Parenthood of Western PA is seeking a part time Health Care Assistant.  Essential Responsibilities:


    • Providing patient education.
    • Appointment scheduling.
    • Register clients in patient management software and generate charge-tickets.
    • Conduct patient interviews to include vital signs, LMP, PMP, and patient needs assessment.
    • Perform basic lab duties to include pregnancy testing, urinalyses, hemocue, venipuncture, injections and preparing lab specimens for transport to respective laboratories.
    • Perform assigned maintenance, calibration, and quality control on equipment.
    • Set up, maintain, and clean exam rooms.
    • Clean instruments and sterilize as indicated.


Minimum Qualifications:

-          Excellent written and oral communications skills

-          Highly motivated, outgoing, creative person with demonstrated ability to take initiative

-          Excellent interpersonal skills and ability to connect with people of diverse backgrounds

-          Ability to work independently and as a team member.

-          High school Diploma or GED

-       Medical Assistant Preferred


Planned Parenthood of Western PA is an equal opportunity employer.  Interested candidates should send a resume & cover letter to Alicia Romano at

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