Planned Parenthood

Western Pennsylvania

Jobs

Medical Office Manager

Location: Downtown Pittsburgh

 

The medical office manager is responsible for oversight of clinic operations at the Pittsburgh  Family Planning Center.  

This includes

  • monitoring clinic operation measures including productivity, revenue and service volume,
  • maintaining the flow of the health center,
  • providing oversight and support for health center responsibilities and ensuring work is completed competently and timely,
  • ensuring customer service standards are met,
  • completing risk and quality management responsibilities,
  • participating in the patient contact and follow-up process,
  • supervising staff including the orientation, training and competency assessment for health care assistants.

 

In completing the responsibilities of this position the medical office manager must demonstrate

 

  • concern for meeting internal and external customer needs,
  • progress in meeting revenue cycle and productivity goals,
  • effective problem solving skills,
  • ability to understand and address fairly diversity issues including racial,  
  • ethnic, socioeconomic, sexual orientation, age,
  • capacity to relate well to people in a non-judgmental manner with empathy,
  • maintain patient confidentiality,
  • adhere to all applicable policies and regulations,
  • work collaboratively with diverse staff.

 

The medical office manager must have

  • adequate mobility to perform health center duties,
  • ability to document information on files,
  • ability to use telecommunications,
  • visual ability for completing administrative and lab tasks,
  • ability to effectively  address challenging patient behavior in a constructive

      manner.

 

The qualifications for this position include:

 

  • minimum one year experience working in a medical office setting, 
  • supervisory experience preferred,
  • availability to work some evenings and Saturdays.

 

Interested candidates should send a resume, cover letter and salary requirements to Alicia Romano at aromano@ppwp.org.

 

Planned Parenthood of Western PA is an equal opportunity employer. 

 

 

Volunteer Coordinator and Grassroots Organizer

 

Reports to:  Public Affairs Director

 

Description:

Planned Parenthood of Western Pennsylvania (PPWP) is currently seeking a full-time Volunteer Coordinator and Grassroots Organizer to manage the affiliate’s outreach and volunteer activities. The Volunteer Coordinator and Grassroots Organizer (VCGO) reports to the Public Affairs Director.

 

Volunteer Coordinator: The VCGO will develop and implement volunteer program policies, procedures and strategies including: recruiting, interviewing and matching volunteers and interns within the agency. This involves proactive volunteer recruitment activities as well as responding to inquires received through social media and email. Volunteers are an important part of the overall functioning of PPWP and are placed in every department including health centers, administration, outreach, education, and public affairs.  The VCGO will spend approximately 3 days a week managing and implementing our volunteer program.

 

Grassroots Organizer: The VCGO will engage PPWP activists and volunteers by spearheading exciting grassroots activities and will strengthen and enhance PPWP’s existing grassroots capacity and infrastructure. This VCGO is an integral part of the Public Affairs team, working with the state organization (Planned Parenthood Pennsylvania Advocates and PAC) on matters of public policy, advocacy, and electoral work particularly around volunteer activities in targeted candidate districts and issue-based political campaigns. The VCGO will spend approximately 2 days a week working on public policy and grassroots organizing.

 

Essential Responsibilities:

-          Develop and implement volunteer program policies, procedures and strategies

-          Recruit, interview and match volunteers and interns with volunteer positions within PPWP

-          Schedule volunteer hours within all departments of the agency

-          Evaluate volunteer program with attention to benefits accrued by both the agency and volunteers through participation in the volunteer program

-          Maintain a system of volunteer screening, evaluation, and termination

-          Provide support and staff training necessary to properly utilize and supervise volunteers

-          Develop and adhere to a volunteer program budget

-          Participate in local, statewide and national volunteer management committees and groups

-          Organized and coordinate participation in agency-approved health fairs, community outreach, concerts, and other public events

-          Maintain volunteer program and individual records, prepare requisite in-house reports and grant related reports when requested

-          Oversee PPWP volunteer groups and projects, including Cocktails for a Cause, Student Groups, and grassroots advocacy groups.

-          Serve as lead grassroots organizer: identify, track and mobilize base of supporters for different campaigns as they arise

-          Plan and participate field plan for WPA

-          Plan and participate in rallies and community awareness events as needed

-          Plan and participate in grassroots activities including canvasses and phonebanks

-          Assist with public affairs responsibilities and perform all other duties as assigned

-          Manage and update databases including VAN and e-mail lists

Minimum Qualifications:

-          Excellent written and oral communications skills

-          Fluency in Microsoft Office programs

-          Knowledge of or desire to learn about the state-wide and national policy-making process

-          Knowledge of local and statewide politics

-          Must have access to a reliable vehicle to travel to health fairs and community events in and around southwestern Pennsylvania

-          Highly motivated, outgoing, creative person with demonstrated ability to take initiative

-          Ability to manage, engage, and inspire community members, clients, staff, and volunteers around issues of reproductive rights and health

-          Excellent interpersonal skills and ability to connect with people of diverse backgrounds

-          Comfort with grassroots organizing skills including phonebanking and canvassing

-          Comfort training and leading discussions

-          Ability to work independently and as a team member.

-          Some supervisory experience preferred

-          Bachelor’s Degree or equivalent experience

 

To apply, please send resume and cover letter to Aleigha Cavalier at acavalier@ppwp.org.

 

Health Care Assistant

Reports To: Family Planning Services Supervisor

Hours: Part time

Location: Moon/Bridgeville or Greensburg

 

Description:

 

Planned Parenthood of Western PA is seeking a part time Health Care Assistant.  Essential Responsibilities:

 

    • Providing patient education.
    • Appointment scheduling.
    • Register clients in patient management software and generate charge-tickets.
    • Conduct patient interviews to include vital signs, LMP, PMP, and patient needs assessment.
    • Perform basic lab duties to include pregnancy testing, urinalyses, hemocue, venipuncture, injections and preparing lab specimens for transport to respective laboratories.
    • Perform assigned maintenance, calibration, and quality control on equipment.
    • Set up, maintain, and clean exam rooms.
    • Clean instruments and sterilize as indicated.

 

Minimum Qualifications:

-          Excellent written and oral communications skills

-          Highly motivated, outgoing, creative person with demonstrated ability to take initiative

-          Excellent interpersonal skills and ability to connect with people of diverse backgrounds

-          Ability to work independently and as a team member.

-          High school Diploma or GED

-       Medical Assistant Preferred

 

Planned Parenthood of Western PA is an equal opportunity employer.  Interested candidates should send a resume & cover letter to Alicia Romano at aromano@ppwp.org

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