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Information Hotlines

Planned Parenthood League of Massachusetts Sexual Health Counseling and Referral Hotline
Our trained health center staff and volunteers are available to discuss a wide range of issues related to birth control, pregnancy options, sexually transmitted infections including HIV/AIDS and other aspects of reproductive health.
Call (617) 616-1616 or toll-free (877) 686-5772, option #3.
Hotline staff and volunteers are available Monday, Tuesday, Thursday:  9am-8pm, Wednesday, Friday:  9am-6pm. Saturday: 9am-3pm.

AIDS Action Hotline (AIDS Action Committee)
English/Spanish (800) 235-2331   TTY (617) 437-1672
Monday-Thursday: 9am-8pm.  Friday: 9am-5pm General information on HIV/AIDS and other sexually transmitted infections, support for callers, answers around transmission of HIV and types of testing methods.  Referrals for HIV/STI testing sites and for other social services.  Translation services available.

National Domestic Violence Hotline
English/Spanish (800) 799-7233  TTY (800) 787-3224
24 hours a day, 7 days a week. Provides information and education around domestic abuse, signs of a batterer, and safety planning. Offers legal referrals, provides emotional and mental support and referrals, and has a database of shelters nationwide.

National Runaway Switchboard
English/Spanish (800) 621-4000 TTY (800) 621-0394
24 hours a day, 7 days a week.  This is a resource line for teens. Counselors speak English, and Spanish and have access to the AT&T language line.  They assist youth and families by offering referrals to hospitals, soup kitchens, drug abuse centers, STI/HIV information and testing facilities, and free bus tickets home to their families.

Emergency Contraception
English/Spanish (888) NOT-2-LATE http://www.not-2-late.com/
24 hours a day, 7 days a week A free service that offers information about how to prevent pregnancy after unprotected sex and the telephone numbers of local health care professionals who can provide emergency contraception.

Greater Boston


Boston Area Rape Crisis Center
617-492-RAPE:  (800) 841-8371  Spanish (617) 492-2803 TTY: (617) 492-6434
24 hours a day, 7 days a week. Phone counselors speak English, Spanish, Haitian Creole and French. They counsel men and women by phone about recent assaults, medical and legal options, and can accompany victims to the hospital and court-hearings. They offer assistance to friends of victims and information on how to help. They also have in-house groups with licensed counselors and clinical psychology interns, groups made up of male and female survivors, adolescent groups and bi-lingual groups.

Boston Alliance of Gay and Lesbian Youth (22 and Under)

 English/Spanish (617) 227-4313 http://www.bagly.org/
Monday-Friday 10am-6pm. This hotline answers questions relating to gay, lesbian, bisexual, transgendered, questioning youth. They offer telephone referrals for nationwide services in English and Spanish and hold political events and social support groups in English, Spanish and ASL in and around the Boston area.

Central Massachusetts


Supporters of Worcester Area Gay & Lesbian Youth (22 and Under)
English/Spanish (508) 755-0005 http://www.swagly.org/
Weekly meetings held Wednesday evenings 6:30-9pm. SWAGLY provides a safe space for youth to socialize, share, learn, and discuss issues pertaining to life as a GLBTQ youth. All events and activities are youth led. Such opportunities provided by SWAGLY reduce isolation, build self-esteem, promote community building and foster linkages with the GLBTQ community at large.

The Rape Crisis Center of Central Mass.

English (800) 870-5905  Spanish (800) 223-5001
24 hours a day, 7 days a week. Phone counselors speak English and Spanish. They counsel men and women by phone about recent assaults, medical and legal options, and can accompany victims to the hospital and court-hearings. They offer assistance to friends of victims and information on how to help. They also have in-house groups with licensed counselors and clinical psychology interns, groups made up of male and female survivors, adolescent groups and bilingual groups.


Western Massachusetts


Everywoman's Center Teen Services
(413) 545-0883 Rape Crisis Hotline (24 hours) (413) 545-0800.  Provides advocacy, short-term counseling, support groups, and referrals to all teen (ages 12-18) survivors of sexual assault/abuse/harassment and dating/domestic violence. Services are also available to friends and family of survivors, social service providers, teachers, guidance counselors, police, hospital personnel, and others working with young people. The Teen Specialist and Teen Services Counselors are able to travel to schools or other agencies to accommodate different participant's needs.

YWCA of Western MA Abuse and Rape Crisis Hotline

(413) 733-7100   (800)796-8711
24 hours a day, 7 days a week.  Counseling and referral services available.
 


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