Languages

English; Spanish; Spanish; Interpretation by telephone available for other languages. Please call 502-584-2471 and press the number sign to access our Spanish line services.

Health Center Services and Information

Walk-in Services

We encourage most patients to make an appointment; however we will accept walk-ins on a selective basis for: pregnancy testing, HIV rapid tests, emergency contraception, or depo injections. We also make every effort to to see patients on the same day who have symptoms or known exposure to a STD or if we have contacted you to come in for treatment. There will be a wait. Walk-in clients should arrive soon after the health center opens and no later than 1 hour prior to closing.

If you need emergency contraception (morning after pill), you can walk in any time the health center is open.

Payment is expected at the time of service. Proof of identity, income and current address are also needed. Patients without Medicaid, insurance or any other form of pay source may apply for a financial discount but are expected to provide documentation of proof of income.

Accepted income documents include but are not limited to: current paystub, statement from employer, documentation of child/spouse support, unemployment benefit letter, unemployment card.

Accepted identity documents include: one photo id: driver's license, school ID, passport, alien registration card (green card) or two non-photo ids: library card, birth certificate, utility bill, credit card or insurance card.

Holidays

Our health center is closed for the following holidays:

• New Year's Day
• Easter
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
• New Year's Eve

Appointment Information

Birth control refill pick ups are available Anytime during normal business hours but refill orders require 3 day advance notice.

To order your birth control method for pick up, you must contact your PPKY health center at least 3 days in advance. To request a refill of your method, please call our office at 502-584-2471; press 2 (for a patient) and then press option #5 (if you are a current patient and would like to request a refill).

When calling to order your refill, please include your name, date of birth, your method and number of doses that you are requesting.

If you do not call in advance for method pick-up, you may not be able to get your order refilled during a regular clinic day. There are multiple steps in preparing your order for pick-up.

At this health center you can come in for appointments that do not require a medical exam. For example, birth control education and supplies; emergency contraception (morning after pill); pregnancy testing and counseling; STD testing; testing and treatment for urinary tract infections

We do not provide childcare services. We request that you please make childcare arrangements.

Children under the age of 10 are not allowed to wait unsupervised in the waiting area.

Only infants and toddlers in a car seat or stroller are allowed into the exam room. We request that you please make arrangements for childcare for any other children.

Please arrive 20 minutes prior to your scheduled appointment to check in and complete paperwork.

PPKY Louisville is located at 1025 S. 2nd Street, between St. Catherine and Kentucky Streets with available on-site free parking. Our zip code is 40203.

Payment Information

Fees for services are based on your household income.

Please bring proof of income when you arrive for your visit.

We accept the following forms of payment:

• cash
• checks
• major credit/debit cards
• HSA Cards

All clients must present a photo ID at time of visit. If you are using insurance, please bring your insurance card with you to your appointment.

Insurance Information

The following insurance plans are accepted at this health center: Anthem, Humana, Bluegrass Family Health, United Health Care, Passport (Medicaid). If you want to use your insurance, please be sure to bring in your insurance information at the time of your visit.

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Donations are welcome at the time of your visit to help support our mission and continue the important work we do.

All information presented, including pricing and/or insurance information, is subject to change at any time. This information is presented for informational purposes only and is not intended to and does not constitute medical or legal advice. For further information, please refer to our Terms of Use.

©2013 Planned Parenthood of Kentucky, Inc.