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Western Massachusetts Health Center

Western Massachusetts Health Center – Springfield, MA

3550 Main Street, Suite 201
Springfield, MA 01107

T: 800.258.4448 | F: 413.739.5812

Operated by: Planned Parenthood League of Massachusetts

Map & Directions + 3550 Main Street, Suite 201 Springfield MA 01107 3550+Main+Street,+Springfield,+MA+01107,+USA+(Western+Massachusetts+Health+Center)

Get Directions From:

How to Find Us
Click above to "View Map & Directions" or call 1-800-258-4448. We are located in the medical office building at 3550 Main Street next to the American Red Cross. You may park for free in the parking lot. We are on the second floor in suite 201.

What to Expect
At times there may be protestors on the sidewalk outside of the Wason Avenue parking lot. We suggest that patients use the Main Street parking lot entrance to avoid them.

Hours of Operation

  Mon Tues Wed Thurs Fri Sat Sun
Open 8:00am 8:00am 7:45am 8:00am 7:45am -- --
Close 5:00pm 8:00pm 5:00pm 8:00pm 5:00pm -- --

Note: Please note the following schedule change:
Monday, May 27 - Closed

Just Need to Talk?
Call our Sexual Health Counseling and Referral Hotline at 1-877-686-5772, option 3.

Languages

English; Spanish; Interpretation by telephone available for other languages.

Health Center Services and Information

Holidays

Our health center is closed for the following holidays:

  • New Year's Day
  • Martin Luther King Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

Appointment Information

Birth control refill pick ups are available any time we are open.

Planned Parenthood is proud to offer same day prescription refills. If you have an existing prescription with us, you can request to refill your birth control online before noon, and your prescription will be available for pick up after 2pm on the SAME DAY. Please call ahead to verify pick-up hours.

Please note that if you are using health insurance to cover the cost of your prescription, you can only receive one refill at a time.

At this health center you can come in for appointments that do not require a medical exam. For example, birth control consultation and supplies; emergency contraception (morning after pill); pregnancy testing; STD testing; testing and treatment for urinary tract infections.

We do not provide childcare services. We request that you please make childcare arrangements.

Children under the age of 12 are not allowed to wait unsupervised in the waiting area.

Please arrive 10 minutes prior to your scheduled appointment to check in and complete paperwork.

How to Find Us
Click above to "View Map & Directions" or call 1-800-258-4448. We are located in the medical office building at 3550 Main Street next to the American Red Cross. You may park for free in the parking lot. We are on the second floor in suite 201.

What to Expect
At times there may be protestors on the sidewalk outside of the Wason Avenue parking lot. We suggest that patients use the Main Street parking lot entrance to avoid them.

Specialty Services

Pills Now Pay Later® is available at this health center — a service that allows you to visit us for one appointment and walk out the door with up to a year’s supply of birth control and a convenient, low, monthly payment plan.

Pills by Mail is available at this health center — a service that delivers birth control pills to your home each month. Patients with a current prescription for some of the birth control pills that we offer at our health center can order Pills by Mail.

Payment Information

If you are uninsured, you may qualify for a state-funded program or a lower fee scale. Please bring the following documents:

  • pay stub
  • photo ID
  • proof of residence

We accept the following forms of payment:

  • cash
  • checks
  • major credit/debit cards
  • money orders
  • Aetna, Blue Cross Blue Shield, BMC HealthNet, Commonwealth Care plans, Cigna, Fallon, Harvard Pilgrim, Health New England, Massachusetts Medicaid/MassHealth, Neighborhood Health Plan, Network Health, Tufts, United Healthcare. Please call us if your insurance provider is not listed. Coverage for services may vary by plan, so please contact your insurance provider for specific coverage information.

Payment is expected at time of service.

USING A CHECK
Please note that PPLM does not accept checks as payment for abortion services.

USING A CREDIT CARD
If you plan to pay for your visit with a credit card that is not your own, you must bring a letter from the cardholder with you. Please download and complete this form and bring it to your appointment.

USING YOUR INSURANCE
Coverage for services may vary by insurance plan and provider, so please contact your insurance provider for specific coverage information. While PPLM pre-verifies benefits for some appointments, the ultimate responsibility for payment relies on you.

DON'T HAVE INSURANCE?
Commonwealth Care and MassHealth are free or low-cost health insurance plans available to Massachusetts residents. To enroll, contact Commonwealth Care at 1-800-623-6765.

Insurance Information

Some charges associated with your services may be covered by your insurance or a state- funded program. If you want to use your insurance, please be sure to bring in your insurance information at the time of your visit.


Donations are welcome at the time of your visit to help support our mission and continue the important work we do.

All information presented, including pricing and/or insurance information, is subject to change at any time. This information is presented for informational purposes only and is not intended to and does not constitute medical or legal advice. For further information, please refer to our Terms of Use.

©2013 Planned Parenthood League of Massachusetts

Note: The following info is specific to this Health Center.

Servicios de aborto in Springfield, MA

Western Massachusetts Health Center offers the following services:

  • abortion pill (medication abortion)
  • in-clinic abortion
  • sedation options (medication to make the abortion more comfortable)
  • pre- and post-abortion patient education
  • post-abortion follow-up exams
  • referrals for other abortion services, as needed
  • A follow-up exam is required for all medication abortions.

    Questions about sexual health? Call 1-877-686-5772, option 3, for our free, anonymous and confidential Sexual Health Counseling & Referral Hotline.

Here’s what you need to know about abortion services at this health center:

Abortion Pill (Medication Abortion)

Abortion pill (medication abortion) is offered up to 9 weeks after the start of your last menstrual period. If your last period was more than 9 weeks ago, read about our in-clinic abortion services below.

Abortion pill (medication abortion) services are available by appointment only.

Plan to be at the health center for 2-4 hour(s) for your entire abortion pill visit (medication abortion).

During the abortion pill (medication abortion) visit, you must agree — before you start — that you will have an in-clinic abortion if the abortion pill does not work.

After your abortion pill visit, you will need access to a telephone, transportation, and backup medical care available to you once you are home.

In-Clinic Abortion

In-clinic abortion is offered up to 18 weeks and 6 days after the start of your last menstrual period. If your last period was after 18 weeks and 6 days, we can still help. Call us for a referral list of health care providers in your area that offer other abortion services.

In-clinic abortions are available by appointment only.

Plan to be at the health center for 4-5 hours for your entire visit for an in-clinic abortion.

If you desire medication to help make your in-clinic abortion more comfortable, you must have a responsible companion with you to help you get home safely.

If you are more than 14 weeks pregnant, your in-clinic abortion may require multiple visits.

If you plan to have sedation, please do not eat for 6 hours or drink clear liquids for 6 hours before your appointment.

If you have asthma, bring an inhaler if you have one.

Other Abortion Services Information

Please do not bring children with you to the health center.

If you take any medications, please continue to take these medications normally before your appointment.

During your visit, you may be given the following:

  • a pregnancy test
  • a chance to speak with a trained staff person about all of your choices: abortion, adoption, and parenting
  • a conversation with the health care provider about your health history
  • lab tests/blood work
  • a pelvic exam
  • an ultrasound
  • medications to make the abortion more comfortable
  • medication if you are Rh negative
  • antibiotics or other medications
  • birth control information
  • a birth control method

At times there may be protesters outside of the health center. We suggest you avoid interaction with them.

Laws and Regulations

If you are a minor considering an abortion, please read about the laws in Massachusetts that apply on the Planned Parenthood League of Massachusetts web pages.

Prices and Payment Information

Please contact this health center for abortion services pricing information.

Payment is expected at time of service unless other arrangements have been previously made.

Abortion services may be covered by your insurance. If you want to use your insurance, please be sure to bring in your insurance information at the time of your visit.

If you are uninsured, you may be eligible to receive financial assistance for your procedure. You can confidentially find out if you qualify by calling us at 800.258.4448. If you are eligible for financial assistance, you may be asked to bring documentation with you to the health center.


Donations are welcome at the time of your visit to help support our mission and continue the important work we do.

All information presented, including pricing and/or insurance information, is subject to change at any time. This information is presented for informational purposes only and is not intended to and does not constitute medical or legal advice. For further information, please refer to our Terms of Use.

Our health center supports and welcomes clients regardless of sexual orientation, gender identity, or biological sex, including but not limited to lesbian, gay, bisexual, transgender, queer, questioning, and intersex clients. All services are provided in a respectful and professional manner.

©2013 Planned Parenthood League of Massachusetts

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