Western Massachusetts Health Center – Springfield, MA

Languages

English; Spanish; Interpretation by telephone available for other languages.

Health Center Services and Information

Holidays

Our health center is closed for the following holidays:

• New Year's Day
• Martin Luther King Day
• Presidents Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Day

Appointment Information

Birth control refill pick ups are available any time we are open.

Planned Parenthood is proud to offer same day prescription refills. If you have an existing prescription with us, you can request to refill your birth control online before noon, and your prescription will be available for pick up after 2pm on the SAME DAY. Please call ahead to verify pick-up hours.

Please note that if you are using health insurance to cover the cost of your prescription, you can only receive one refill at a time.

At this health center you can come in for appointments that do not require a medical exam. For example, birth control consultation and supplies; emergency contraception (morning after pill); pregnancy testing; STD testing; testing and treatment for urinary tract infections.

We do not provide childcare services. We request that you please make childcare arrangements.

Children under the age of 12 are not allowed to wait unsupervised in the waiting area.

Please arrive 10 minutes prior to your scheduled appointment to check in and complete paperwork.

How to Find Us
Click above to "View Map & Directions" or call 1-800-258-4448. We are located in the medical office building at 3550 Main Street next to the American Red Cross. You may park for free in the parking lot. We are on the second floor in suite 201.

What to Expect
At times there may be protestors on the sidewalk outside of the Wason Avenue parking lot. We suggest that patients use the Main Street parking lot entrance to avoid them.

Specialty Services

Pills Now Pay Later® is available at this health center — a service that allows you to visit us for one appointment and walk out the door with up to a year’s supply of birth control and a convenient, low, monthly payment plan.

Pills by Mail is available at this health center — a service that delivers birth control pills to your home each month. Patients with a current prescription for some of the birth control pills that we offer at our health center can order Pills by Mail.

Payment Information

If you are uninsured, you may qualify for a state-funded program or a lower fee scale. Please bring the following documents:

• pay stub
• photo ID
• proof of residence

We accept the following forms of payment:

• cash
• checks
• major credit/debit cards
• money orders
• Aetna, Blue Cross Blue Shield, BMC HealthNet, Commonwealth Care plans, Cigna, Fallon, Harvard Pilgrim, Health New England, Massachusetts Medicaid/MassHealth, Neighborhood Health Plan, Network Health, Tufts, United Healthcare. Please call us if your insurance provider is not listed. Coverage for services may vary by plan, so please contact your insurance provider for specific coverage information.

Payment is expected at time of service.

USING A CHECK
Please note that PPLM does not accept checks as payment for abortion services.

USING A CREDIT CARD
If you plan to pay for your visit with a credit card that is not your own, you must bring a letter from the cardholder with you. Please download and complete this form and bring it to your appointment.

USING YOUR INSURANCE
Coverage for services may vary by insurance plan and provider, so please contact your insurance provider for specific coverage information. While PPLM pre-verifies benefits for some appointments, the ultimate responsibility for payment relies on you.

DON'T HAVE INSURANCE?
Commonwealth Care and MassHealth are free or low-cost health insurance plans available to Massachusetts residents. To enroll, contact Commonwealth Care at 1-800-623-6765.

Insurance Information

Some charges associated with your services may be covered by your insurance or a state- funded program. If you want to use your insurance, please be sure to bring in your insurance information at the time of your visit.

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Donations are welcome at the time of your visit to help support our mission and continue the important work we do.

All information presented, including pricing and/or insurance information, is subject to change at any time. This information is presented for informational purposes only and is not intended to and does not constitute medical or legal advice. For further information, please refer to our Terms of Use.

©2013 Planned Parenthood League of Massachusetts